Talent.com
Assistant Manager-Tellus on Carson Apts., Torrance, CA- onsite

Assistant Manager-Tellus on Carson Apts., Torrance, CA- onsite

WSH Management, Inc.Torrance, California, US
11 days ago
Job type
  • Full-time
Job description

Position Summary

The Assistant Manager will play a key role in supporting the successful lease-up and ongoing operations of Tellus on Carson , a 230-unit affordable housing community. During the initial lease-up phase, the primary focus will be on processing applications, assembling complete compliance files, and ensuring all documentation meets the requirements set forth by CTCAC and other regulatory agencies. Once lease-up is complete, the Assistant Manager will assist the Resident Manager in the daily operations of the property, ensuring efficient management, excellent customer

Primary Responsibilities : Assist in day-to-day management of the property, supporting the Resident Manager in all operational functions. Provide high-quality customer service to residents, addressing inquiries, concerns, and maintenance requests promptly. Collect, record, and deposit rent payments in accordance with company policy. Process invoices, track expenses, and assist with monthly financial reporting. Coordinate and track work orders to ensure timely completion and follow-up. Help oversee maintenance staff to ensure property upkeep, preventive maintenance, and curb appeal standards are met. Assist with resident notices, inspections, and other administrative duties as assigned. Serve as backup for the Resident Manager during absences or as needed.

Reports to : Property Manager

What we Offer :

  • $30 to $32 per hour, commensurate on experience.
  • Medical, Dental, Vision.
  • Paid Time Off and Holiday Pay.
  • 401K with match
  • Schedule : Monday to Friday 8-5pm

About the role :

The Assistant Property Manager is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing, affordable housing program compliance and resident relations for the community. The entrant will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records.

What you'll do :

Assistant Property Manager

  • Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
  • Immediately record all telephone and in-person visits on appropriate reports.
  • Files own guest cards and maintain according to established procedures.
  • Demonstrate community and apartment / model and apply product knowledge to client's needs by communicating the features and benefits; close the sale.
  • Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
  • Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
  • Ensure apartment is ready for resident to move-in on agreed date.
  • Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
  • Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
  • Monitor renewals. Distribute and follow-up on renewal notices.
  • Assist in monitoring advertising effectiveness.
  • Distribute all company or community-issued notices.
  • Represent the company in a professional manner at all the times.
  • Operate computers programmed with accounting software to record, store and analyze information.
  • Understand the lease agreement and application.
  • Accept rental payments and post rents to the computer.
  • Comply with federal, state and company policies, procedures and regulations.
  • Record monies collected and prepare bank deposit slips on an on-going basis.
  • Ensure that all proper and legal documents are received, current, accurately verified and entered into the computer from new vendors, prior to payment being processed.
  • Communicate with Property Managers regarding accuracy of invoices received; and invoices are coded correctly, according to company procedures.
  • Ensure that all invoices received are approved, entered and paid within a timely manner.
  • Access computerized financial information to resolve vendor and payment disputes.
  • Check figures, postings and documents for correct entry, mathematical accuracy and proper codes.
  • Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents.
  • Prepare statement of accounting notices for past residents.
  • Provide accounting support to Property Managers.
  • Assist in lease transactions by typing leases, gathering applicant's history and credit approvals.
  • Assist with maintaining compliance with all applicable Affordable Housing programs.
  • Assume Property Manager's duties / authority in absence of immediate supervisor in accordance with company and community guidelines.
  • Provide general clerical assistance to community office
  • Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
  • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
  • Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis, updating status in Yardi.
  • Maintain open communication with Property Manager and Maintenance Technician.
  • Contribute to cleanliness and curb appeal of the community on continuing basis.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Property Manager.
  • Enforce policies of the community.
  • Advise residents of referral concessions (if permitted).
  • Assist in placing, removing / updating banners, balloons, bandit signs, flags, etc.
  • Distribute newsletters, pamphlets, flyers, etc.
  • Assist in conducting market surveys and shop competitive communities.
  • Learn and ensure compliance with all company, local, state and federal safety rules.
  • Daily review of all emails and respond as necessary within 24 hours.
  • Ensures that unsafe conditions are corrected in a timely manner.
  • Performs other related duties as assigned.
  • Carries out additional responsibilities as needed to support department and company objectives
  • Abilities :

  • Must possess a positive attitude and the ability to smile under all circumstances.
  • Participate in training in order to comply with new or existing laws.
  • Strong command of the English language, including proper grammar, spelling, and sentence structure.
  • Thorough understanding of the English language and ability to communicate effectively with others.
  • Strong writing and proofreading skills.
  • Ability to work a flexible schedule.
  • Neat, clean, professional at all times throughout the workday and / or whenever present at the community.
  • Must possess a valid Driver's License, reliable transportation and current auto insurance coverage as this
  • position may require some driving for company business.

  • Comply with expectations as demonstrated in the employee handbook.
  • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
  • Preferred Experience / Qualifications :

  • Tax Credit work experience is a must
  • High School Diploma or equivalent required; some college preferred.
  • A minimum one-year experience in a customer service related industry or one year apartment leasing experience or a combination of accounting skills / education with customer service experience is preferred.
  • Must possess strong attention to detail and sales ability.
  • Demonstrate an ability to support and contribute to community team.
  • Strong command of the English language, including proper grammar, spelling, and sentence structure.
  • Thorough understanding of the English language and ability to communicate effectively with others.
  • Strong writing and proofreading skills.
  • Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer / keyboard, Microsoft Office including Word, Excel and MS Outlook and community software.
  • About Us :

    Join a Team That Makes a Difference - WSH Management

    For over 25 years, WSH Management has been a trusted leader in managing senior and multifamily apartment communities across California. With deep expertise in both affordable and market-rate housing, we proudly manage more than 80 communities and support a team of over 200 dedicated employees — and we're still growing.

    WSH Management provides equal employment opportunity without regard to race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, genetic information, or any other basis protected by law. If needed, reasonable accommodations for the hiring process will be made.

    WSH Management is a drug free workplace.

    WSH Management is an Equal Opportunity Employer (EOE) M / F / D / V / SO

    How to apply : If you're interested in applying for this position, visit our Careers Page at www.wshmgmt.com or click "Apply" at the top of this ad.

    Compensation details : 30-32 Yearly Salary

    PIcdaa6cccf467-29400-38867262

    Create a job alert for this search

    Carson Apts Carson • Torrance, California, US

    Related jobs
    • Promoted
    Assistant Manager-Lions Manor Senior Apartments in Monterey Park

    Assistant Manager-Lions Manor Senior Apartments in Monterey Park

    WSH Management, Inc. CareersLomita, California, US
    Full-time
    The Assistant Property Manager is responsible for a 126-unit HUD Section 8 property serving seniors.This role supports the Property Manager and works closely with the Leasing Specialist, Service Co...Show moreLast updated: 8 days ago
    • Promoted
    ASSISTANT MANAGER

    ASSISTANT MANAGER

    Del TacoOrange, CA, US
    Full-time
    To protect and deliver the Del Taco Brand and grow sales while maximizing the efficiency and profitability of the restaurant by leading the Del Taco Way with the General Manager or as the lead mana...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager-Lions Manor Senior Apartments in Monterey Park

    Assistant Manager-Lions Manor Senior Apartments in Monterey Park

    WSH Management, Inc.Monterey Park, CA, US
    Full-time
    The Assistant Property Manager is responsible for a 126-unit HUD Section 8 property serving seniors.This role supports the Property Manager and works closely with the Leasing Specialist, Service Co...Show moreLast updated: 2 days ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Ross StoresNorth Hollywood, CA, US
    Full-time
    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth...Show moreLast updated: 30+ days ago
    • Promoted
    Resident Property Manager- Tellus on Carson Apartments- Torrance

    Resident Property Manager- Tellus on Carson Apartments- Torrance

    WSH Management, Inc.Torrance, California, US
    Full-time
    Position SummaryWSH Management is currently recruiting for a Property Manager for Tellus on Carson Apartments, a 230-unit tax-credit housing community located in Torrance, CA.This is a brand new co...Show moreLast updated: 11 days ago
    Assistant Manager

    Assistant Manager

    WKS Restaurant GroupLong Beach, California, United States, 90810
    Full-time
    Listed wages are based on company-wide ranges.Actual earnings will vary based on factors such as : restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours ...Show moreLast updated: 30+ days ago
    • Promoted
    Sr Talent Acquisition Manager

    Sr Talent Acquisition Manager

    Vaco by HighspringAltadena, California, United States
    Permanent
    Job Title : Senior Talent Acquisition Manager – Fashion Industry.Location : Beverly Hills, CA (Fully Onsite).We are partnering with a fast-growing, innovative fashion and lifestyle brand headquartere...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Assistant Store Manager

    Assistant Store Manager

    Petco Health and WellnessNorth Hollywood, CA, US
    Full-time
    Create a healthier, brighter future for pets, pet parents and people!.If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...Show moreLast updated: 22 hours ago
    • Promoted
    • New!
    Assistant Store Manager

    Assistant Store Manager

    Extra Space StorageFountain Valley, CA, US
    Full-time
    The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager.This role ens...Show moreLast updated: 11 hours ago
    • Promoted
    Payroll Manager

    Payroll Manager

    Vaco by HighspringAltadena, California, United States
    Permanent
    The Payroll Manager oversees all payroll operations to ensure accurate and timely processing for employees.This role manages payroll staff, maintains compliance with federal and state regulations, ...Show moreLast updated: 2 days ago
    • Promoted
    Assistant Sales Manager

    Assistant Sales Manager

    Builders Surplus IncSanta Ana, CA, US
    Full-time
    What we offer Competitive salary and benefits, including health, dental, vision, and 401K Opportunity for leadership in a growing company committed to excellence Collaborative and supportive team e...Show moreLast updated: 25 days ago
    • Promoted
    Assistant Manager(08168) - 10652 Riverside Drive

    Assistant Manager(08168) - 10652 Riverside Drive

    Domino's PizzaNorth Hollywood, CA, US
    Full-time
    We know you get up in the morning and you make sure that everyone in the house is doing what they need to do.When you go to work and you make sure that everyone there is doing what they need to do,...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    assistant store manager - Long Beach, CA

    assistant store manager - Long Beach, CA

    California StaffingLong Beach, CA, US
    Full-time
    Crafting the world's finest coffee, one meaningful moment at a time.We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As an assistant store manager, you ...Show moreLast updated: 12 hours ago
    • Promoted
    Assistant Manager-Tellus on Carson Apts., Torrance, CA- onsite

    Assistant Manager-Tellus on Carson Apts., Torrance, CA- onsite

    WSH Management, Inc. CareersTorrance, California, US
    Full-time
    The Assistant Manager will play a key role in supporting the successful lease-up and ongoing operations of.During the initial lease-up phase, the primary focus will be on processing applications, a...Show moreLast updated: 8 days ago
    • Promoted
    • New!
    Assistant Property Manager

    Assistant Property Manager

    Douglas EmmettBurbank, CA, United States
    Full-time
    We are seeking a high-energy, customer service-oriented Assistant Property Manager to join our commercial property management team. The candidate will be responsible for various aspects of commercia...Show moreLast updated: 6 hours ago
    • Promoted
    Assistant Store Manager

    Assistant Store Manager

    O'Reilly AutomotiveHuntington Beach, CA, US
    Full-time
    The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.Additional compensation includes annual, quarterly performance, or premiums may be paid in amoun...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager(08116) - 42056 50Th St W

    Assistant Manager(08116) - 42056 50Th St W

    Domino's PizzaWoodland Hills, CA, US
    Full-time
    Stock ingredients from delivery area to storage, work area, walk-in cooler.Receive and process telephone orders.Take inventory and complete associated paperwork. Clean equipment and facility approxi...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    Foot LockerNorthridge, CA, US
    Full-time
    Are you a leader? Can you assist in leading a team that works to create efficiencies for the store including supporting the Operations Manager to provide a premium store experience consisting of em...Show moreLast updated: 30+ days ago