Job Description
About Us
We are one of Florida’s fastest-growing residential roofing companies, known for exceptional craftsmanship, transparency, and genuine customer care. Our team is expanding, and we’re looking for a skilled professional to join us in a dual-role position as Roofing Project Manager / Roof Repair Specialist.
If you’re a customer-focused, detail-oriented home-services professional who takes pride in clear communication, homeowner education, and delivering top-quality work—whether your background is in roofing, carpentry, or general repairs—this is your opportunity to grow with a team that values excellence, integrity, and people.
Key Responsibilities
Project Management
- Oversee roofing projects from permit issuance through final inspection and completion, ensuring every step reflects the company’s commitment to outstanding customer service and transparency.
- Serve as the primary point of contact for homeowners, maintaining proactive communication, setting clear expectations, and addressing questions or concerns with professionalism and empathy.
- Educate homeowners on roofing processes, materials, and warranties to build confidence and trust throughout the project.
- Handle escalated concerns or service issues promptly and effectively, ensuring a positive homeowner experience from start to finish.
- Coordinate and manage crews, subcontractors, material runs, and warehouse inventory to ensure efficient production and proper stocking of materials.
- Maintain strict compliance with safety protocols, quality standards, and Florida Building Codes.
- Handle all project documentation, including change orders, job costing, invoices, and material tracking.
- Monitor schedules and budgets to ensure on-time, profitable, and customer-satisfying project delivery.
- Maintain crew accountability through consistent communication, performance checks, and adherence to company service standards.
- Schedule and attend all required inspections, collaborating closely with other Project Managers to ensure a seamless homeowner experience and consistent communication across teams.
Roof Repair Specialist
Diagnose and repair shingle, tile, metal, and flat roofing systems while maintaining strong communication with homeowners throughout the repair process.Provide detailed explanations of findings and repair recommendations to help clients make informed decisions.Execute repairs efficiently and document progress with before-and-after photos for transparency and quality assurance.Communicate regularly with both clients and office staff to ensure alignment on scope, timelines, and expectations.Handle any customer follow-ups or post-repair concerns with professionalism and care.Uphold the company’s reputation by maintaining clean, safe, and respectful job sites.Qualifications
3+ years of experience in construction management and / or roof repair.Proven ability to deliver an exceptional customer experience through clear communication and follow-through.Strong organizational and time-management skills.Experience leading crews and maintaining accountability.Proficiency in JobNimbus, CompanyCam, RoofR, ServiceTitan, or similar tools.Valid driver’s license and clean driving record.Physically able to climb ladders, walk roofs, lift materials, and perform light roofing work.Bilingual (English / Spanish) preferred.What We Offer
Competitive pay based on experience and performance.Performance bonus potential.Company vehicle and fuel card.Comprehensive health, dental, and vision insurance.Paid time off and holidays.Career advancement opportunities to grow with one of Florida’s top roofing teams.A supportive environment where communication, teamwork, and customer satisfaction are always the top priority.Why Join Us
We believe great roofing is built on great relationships. We’re not just looking for a project manager — we’re looking for a customer advocate who understands that consistent communication, homeowner education, and accountability are the keys to success. If you take pride in your craft, thrive in a people-first environment, and want to be part of a company where your leadership and service truly make a difference, we’d love to hear from you.