Assistant Manager

Overview of Position :

They work to exceed customer expectations, foster an ethic of teamwork, develop staff members’ abilities and competencies, and achieve the financial objectives established for their assigned location. Their long-term objective is to develop their own skills towards becoming a General Manager.

Principal Duties and Responsibilities :

Customer Service

• Serve as a role model for customer-first behaviors according to company standards
• Build a team of customer-focused employees through coaching and measurement
• Handle difficult customer situations professionally
• Handle any customer complaints / concerns
• Respond to customer inquiries on a timely basis
• Ensure all products meet Krispy Kreme quality standards

Sales

Production

Safety and Sanitation

Equipment

Personnel

Accounting

Leadership

Essential skills and Experience :

Nonessential skills and Experience :

Physical Demands and work environment :

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Activity

Physical Requirements

Visual / Audible Acuity Requirements

Working Conditions :

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