Front Desk / Receptionist

Front Desk / Receptionist Position

MN Urology is currently seeking a full-time Front Desk / Receptionist in Robbinsdale, MN. The position is available Monday-Friday during regular daytime hours, with no evenings, weekends, or holidays required. Minnesota Urology is the largest independent urologic specialty practice in the state of Minnesota and was formed as an integration of Minnesota's two most respected independent urology practices. Our providers are devoted to a singular vision to deliver optimal and compassionate specialty care. Our success and recognition as a national leader in the practice of urology is a direct result of the collective work of dedicated staff members and physicians.

Primary Objective : Responsible for efficiently and compassionately checking-in and registering patients for appointments with the clinic including coordinating patient flow, distributing incoming calls, locating and requesting records for patient appointments and providing additional support as needed.

Responsibilities : Answer and direct clinic front desk multi-line telephone system routing calls to appropriate personnel. Effectively and efficiently coordinate the patient check-in / registration process including checking and verifying insurance information, referrals, insurance eligibility, current demographics, collecting co-pays and accurately entering appropriate information in Athena. Assist in the preparation of the patient medical records to ensure adequate records are available for patient appointments. Maintain cleanliness and professional appearance of reception area. Assist patients with needs while in reception area (ie. refreshments). Follow standard clinic supply protocol. Complete daily deposit including balancing and forwarding to the Business Services Department.

Qualifications : High school diploma or GED. Clinic experience strongly preferred. Minimum one year front desk experience. Experience with scheduling appointments. Background in handling insurance is a plus. Minnesota Urology P.A. is an equal opportunity employer.