Marketing Operations Specialist

Marketing Operations Specialist

Rush Street Interactive (NYSE : RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands : BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

Role Description

The Marketing Operations Specialist Poker serves as the strategic and operational backbone for poker marketing campaigns, overseeing the accurate execution, compliance, and performance tracking of on-site promotions, paid media initiatives, and cross-sell programs. Reporting directly to the Director of Poker Marketing, this role exercises independent judgment and decision-making authority to ensure marketing activities are executed seamlessly and align with business objectives and regulatory standards.

The Specialist takes ownership of live campaign operationsincluding weekend oversightacting as the central point of coordination across Marketing, CRM, Analytics, and Customer Service. This role evaluates performance data, identifies operational risks, and recommends process improvements to enhance marketing efficiency and accuracy.

This position follows a Friday through Tuesday schedule to provide essential coverage for live campaign management and strategic reporting.

What You'll Do

• Oversee and maintain the poker marketing operations calendar, tracking live promotions, paid media campaigns, and cross-sell initiatives to ensure alignment across marketing channels.
• Ingest, organize, and archive marketing performance data, including CPA and programmatic campaign results, to support reporting accuracy and compliance.
• Track cohort and cross-sell performance data in coordination with analytics teams, ensuring organized documentation of poker-related player segmentation and results.
• Exercise oversight and decision-making authority for live poker promotions during weekends, including monitoring bonus crediting and tournament ticketing, and executing credits as necessary.
• Evaluate and resolve promotion-related disputes and coordinate with CRM and Customer Service teams to resolve player-impacting issues efficiently and accurately.
• Reconcile promotional crediting and tournament ticketing following campaign completion, identifying and escalating discrepancies as appropriate.
• Archive promotional results, campaign details, and terms to ensure comprehensive recordkeeping and compliance with regulatory standards.
• Coordinate updates to poker marketing materials, ensuring accuracy of live and upcoming promotional content.
• Collaborate with the Marketing Manager Online Poker, CRM, and Operations teams to maintain consistency and efficiency across campaign execution.
• Identify opportunities to streamline workflows, reduce manual errors, and improve operational tracking and documentation processes.
• Synthesize data into actionable insights and summaries for use by the Marketing Manager and Director.

What You'll Bring

Pay Range : $60,000 - $72,000 USD

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.