Community Health Worker Manager

The Health and Welfare Council of Long Island (HWCLI) is a private, not for profit, health and human services planning, research / public education and advocacy organization that serves as the umbrella for public and non-profit agencies serving Long Island's poor and vulnerable individuals and families.

The Health Equity Alliance of Long Island (HEALI) is Long Island's Social Care Network (SCN) of community-based organizations (CBOs) and healthcare providers building a person centric model that integrates healthcare, social care, and behavioral health care. HWCLI is the lead entity for the HEALI Social Care Network. The SCN brings together social service and health care providers from across Nassau and Suffolk counties through identification, care coordination, integration, and provision of tailored funding to provide enhanced healthcare equity.

JOB ANNOUNCEMENT : Community Health Worker Manager

HWCLI seeks an experienced, energetic, passionate, and socially conscious individual to support the HWCLI and HEALI missions by leading and supporting a diverse team of CHWs in delivering high quality, person centered, and culturally competent social care coordination across HEALIs service area. This role is responsible for supervising day-to-day operations, providing ongoing training and support to the CHWs, and ensuring that program goals are met. This position reports to the Director of Social Care and Navigation.

Responsibilities include :

• Supervise, mentor, and support a diverse team of CHWs working across multiple communities.
• Oversee CHW workflows, schedules, and caseloads to ensure timely outreach, screenings, and service navigation for members.
• Monitor performance metrics and documentation quality, providing coaching and corrective action as needed.
• Lead team meetings and individual supervision sessions to support professional development and continuous quality improvement.
• Supervise utilization of Unite Us and act as a liaison between CHW team and broader HEALI team on Unite Us functionality
• Collaborate with internal teams and external partners to ensure effective coordination of care and integration of social services.
• Support recruitment, onboarding, and training of new CHWs in alignment with HEALI standards and best practices.
• Utilize tools such as Microsoft Word, Excel, and PowerPoint to create reports, manage schedules, track performance, and present program updates.
• Promote a supportive, inclusive, and equity-focused team culture that reflects the communities served.
• Manage site coordination when CHWs are placed at partner locations, including organizing schedules and working with site support staff.
• Other duties as required

Qualifications and Experience :

Knowledge, Skills, and Abilities :

Benefits :