Job Description
Network Adjusters is seeking skilled bodily injury insurance claims adjusters for a liability claims adjuster position. As a bodily injury adjuster, you will handle primarily commercial auto and general liability injury claims with varying degrees of complexity and severity. This will include taking statements, analyzing policy language, handling litigated matters and negotiating settlements as needed. Our adjusters handle claims from inception to closure, communicating claim decisions and key developments to policyholders, claimants, attorneys and other involved parties.
CLAIMS ADJUSTER RESPONSIBILITIES :
- Provide superior customer service to meet the needs of the insured, claimant, and all internal and external customers (including carrier clients)
- Investigate, negotiate, and manage bodily injury claim investigations
- Conduct comprehensive interviews, secure testimonies and gather evidence from claimants, witnesses, medical providers, and law enforcement agencies while determining and establishing reserve requirements
- Evaluate claims against insurance contracts to interpret how the policy applies and write professional correspondence to involved parties summarizing your analysis
- Determine settlement amounts based on independent judgment, application of applicable limits and deductibles, and collaborating with legal counsel when necessary
- Review medical records, police reports, and other relevant documents to determine the extent of injuries and liability
- Assure compliance with state specific regulations along with meeting all quality standards and expectations based on Network Adjusters' best practices
- Ability to work autonomously while maintaining accurate and up-to-date claim files, diaries, and documentation
- Utilize conflict resolution and customer service skills to deliver claims decisions with empathy and confidence
CLAIMS ADJUSTER QUALIFICATIONS :
Minimum of 3 years handling bodily injury claimsStrong verbal and written communication skillsGeneral software skills including MS Word, Outlook and ExcelCustomer service and empathy skillsSolid analytical and decision-making skills in order to evaluate claims and make sound decisionsExcellent negotiation and investigative skills with ability to effectively handle conflict to achieve optimal resultsStrong organization and time management skillsAbility to multi-task and adapt to a changing environmentAttention to detail, ensuring accuracyAbility to maintain confidentialityCollege or technical degree or equivalent business experience (preferred)Obtain adjusters licenses as required to meet business needs & continuing education to maintain licensesKnowledge of security industry and / or rideshare industry is beneficialCLAIMS ADJUSTER BENEFITS :
Training, development, and growth opportunities401(k) with company match and retirement planningPaid time off and company paid holidaysComprehensive health plans including dental and vision coverageFlex spending accountCompany paid life insuranceCompany paid long term disabilitySupplemental life insuranceOpportunity to buy into short term disabilityStrong work / family and employee assistance programsThis role is located in Farmingdale, NY; no remote or hybrid offers available at this time.
The starting salary for this position is $75,000 and up, depending on factors such as licensure, certifications, and relevant experience.
Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for nearly seven decades, Network Adjusters, Inc. brings together the best elements of third-party claims administration and independent adjusting services. From our primary offices in New York, Denver and Kentucky to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients claims and handling specialized insurance needs. All of our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.