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Customer Service Representative

Customer Service Representative

Farmers Insurance - Carrie Joos AgencyPekin, IL, US
30+ days ago
Salary
$18.00–$20.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Carrie Joos Farmers Insurance Agency is hiring a Customer Service Representatives to support our team. We provide Auto, Home, Business and Life insurance to help protect our clients and their assets.

Come be a part of our winning and competitive culture!

Qualifications for the Customer Service Representative :

  • Must possess the ability multi-task, prioritize, and manage time efficiently.
  • Have a Property / Casualty and Life / Health license(or obtain in the first 30 days)
  • Be trustworthy, dependable, and ethical.
  • Must be coachable.
  • Have excellent communication skills both written and verbal.
  • Be motivated and determined.
  • Must enjoy helping people.

We seek an energetic, coachable, and driven professional interested in helping our insurance agency grow. If you are a motivated self-starter who thrives in a fast-paced environment, we'll invest in your success. This is your opportunity for a rewarding career with excellent income and growth potential

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Retirement Plan

Health Insurance

Responsibilities

As a Service Representative you will :

  • Work closely with our Producers to provide prompt, accurate and courteous service to our clients
  • As a CSR, your responsibilities will include answering billing questions, assisting with claims, updating client files and coverage
  • You will review, and update policies
  • Handle customer phone calls, face-to-face meetings, and general correspondence
  • Maintain client activity tracking, files, billing, process payments and monitor accounts receivable

    • Requirement

  • Over 18 years of age
  • High School Diploma or Equivalent
  • Must be able to pass a background check
  • Dynamic, kind, and caring demeanor
  • Excellent written and oral / presentation skills
  • Desire to work towards measurable quotas and bonuses.
  • Currently possess a property / casualty and life / health insurance licenses or be able to obtain within 30 days.
  • Have working knowledge of Microsoft Office
  • Excellent Organizational Skills a MUST
  • Must be willing to work in a high energy environment
  • Must be a team player
  • Must be willing to constantly learn and grow as an individual
  • Must be able to pass a background check.