Job Description
Job Description
Best Place to Work in Northern Nevada - 1st Place Winner 2025
Best Place to Work for Working Parents - 2025
Job Purpose :
Access to Healthcare Network is seeking a friendly and organized Front Office / Operations Coordinator to be the welcoming face of our Las Vegas office. This role supports staff, members, and visitors by ensuring smooth daily operations and excellent customer service. You'll assist with administrative tasks, manage office supplies, coordinate mail, and support the Ryan White Management team.
Minimum Qualifications :
- High school diploma required; some college preferred
- 1+ year of administrative experience
- 2+ years of Microsoft Office experience
- Excellent customer service and communication skills
- Bilingual (English / Spanish) preferred
- Valid driver's license required and be able to drive the AHN company car when needed
- Must pass background checks and comply with HIPAA
Key Responsibilities :
Serve as the first point of contact for visitors and callers, providing accurate information and directing inquiries appropriatelySchedule eligibility appointments and maintain organized office operationsManage inventory, order supplies, and ensure a clean and orderly workspaceHandle incoming / outgoing mail and courier servicesTrack walk-in traffic and log cash received by program and purposeAssist with billing history research and member payment processingSupport the Operations Manager with various administrative tasksCoordinate office events and meetingsCreate and print reports, flyers, and other materialsDemonstrate professionalism and compassion in all interactionsAdapt to changing schedules and departmental needsPerform other duties as assignedWork Environment & Physical Requirements :
Moderate noise level in a climate-controlled officeAbility to :Stand for 3-6 hours / day
Sit at a computer for 4-6 hours / dayPerform repetitive hand / wrist movementsMust be able to perform a range of physical activities with regular consistency, including bending, walking, sitting, squatting, reaching, twisting, pushing, pulling, grasping, kneeling, crawling, and / or climbingLift and carry up to 50 pounds consistentlyEqual Opportunity Employer :
Access to Healthcare Network is an equal opportunity employer. We are committed to building a diverse team and strongly encourage applications from individuals of all backgrounds, experiences, and perspectives. We encourage all qualified candidates to apply.
Check out our AWESOME Benefits!
4 weeks Paid Time Off in the First Year - Front Loaded14 paid holidays annuallyHybrid Work Options Available403B Retirement Plan with 4% Match4 Weeks Paid Parental LeaveUp to 4 Weeks Paid Catastrophic LeaveMedical, Dental, and Vision benefits - effective 1st day of the month, following date of hireFree Health Insurance Options for Full Time EmployeesLow-Cost Health Insurance Options for DependentsHealth Reimbursement AccountEmployee Hardship Loan ProgramFree Life Insurance and Long-Term DisabilityTuition AssistanceContinuing Education SupportDog Friendly WorkplaceChild Friendly WorkplaceGreat Organizational Culture!Required to pass a background check through the State of Nevada