Director of Premium - Tennessee Titans

Director of Premium - Tennessee Titans

We are seeking an experienced Director of Premium for the new Nissan Stadium in Nashville, TN.

Unit Description :

Sodexo Live! is proud to be the hospitality partner for the Tennessee Titans' upcoming new Nissan Stadium, set to open in February 2027 in the heart of Nashville. We are assembling a powerhouse team under a multi-year contract to lead operations beginning Fall 2026 with the first major event set for April 2027. This 60,000-seat enclosed stadium will be a year-round destination for NFL games, college football, concerts, and global events. The stadium will also feature panoramic skyline views, the largest rooftop bar in the U.S., and a 12,000 sq ft community center, making it a landmark for both entertainment and civic engagement.

Job Overview :

The Director of Premium is responsible for leading all aspects of premium hospitality operations, including luxury suites, premium clubs, and exclusive VIP areas. This role ensures the seamless delivery of elevated guest experiences across all premium spaces, while driving operational excellence, team development, and revenue growth. Premium hospitality encompasses tailored experiences for high-profile individuals, corporate clients, and discerning guests. The Director of Premium oversees strategic planning, cross-functional coordination, and service execution across all premium environments, ensuring consistency, innovation, and excellence.

Essential Responsibilities :

• Lead and oversee all premium hospitality operations, including luxury suites, clubs, and VIP areas, ensuring consistent delivery of high-end experiences across all venues.
• Develop and execute strategic plans to enhance premium services, optimize revenue, and elevate guest satisfaction across all premium touchpoints.
• Provide leadership and mentorship to Suites Managers, Premium Managers, and other premium team members, fostering a culture of excellence, accountability, and continuous improvement.
• Collaborate with culinary, beverage, and event teams to curate customized menus and experiences tailored to each premium space and clientele.
• Manage budgets and financial performance for all premium departments, ensuring cost control and revenue maximization.

Qualifications / Skills :

Other Requirements :

Why Join Sodexo Live!?

At Sodexo Live!, we're proud to be experience makers, creating unforgettable moments for people across a wide range of industries and events. We bring that same commitment to our team members by offering a comprehensive benefits package that begins on day one, additional benefits include :

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.