Lead

The Store Lead in a cannabis dispensary is a key leadership role responsible for overseeing the day-to-day operations of the retail space. This position requires a combination of leadership, customer service skills, and a deep understanding of cannabis products and regulations. This role reports to the General Manager as is subject to change.

Key Responsibilities :

Customer Service :

• Ensure a positive and welcoming atmosphere for customers.
• Provide excellent customer service by addressing inquiries, offering product guidance, and resolving issues.

Sales and Upselling :

Team Management :

Product Knowledge :

Inventory Oversight :

Compliance :

Operational Efficiency :

Store Presentation :

Security :

Reporting and Analysis :

Note : This job description is a general outline of responsibilities and qualifications and is subject to change based on the needs of the dispensary and applicable regulations

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