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Brooklyn IT Tech
Brooklyn IT TechPRACTICE • Brooklyn, NY, US
Brooklyn IT Tech

Brooklyn IT Tech

PRACTICE • Brooklyn, NY, US
23 hours ago
Job type
  • Full-time
  • Quick Apply
Job description

Computer Tech Support Job Description :

  • We are seeking highly motivated in-person Computer Techs to provide hands-on technical support across NYC public schools.
  • As a Computer Tech person, you will play a vital role in maintaining and troubleshooting technology-related issues within the school.

About the Job :

  • You will provide Tech support to students and faculty on Mondays and Wednesdays from 9 am to 2pm.

    • Qualifications :

  • Proficiency in computer systems and troubleshooting.
  • Familiarity with Smart boards, printer configurations and laptop software updates.
  • Strong problem-solving skills, with the ability to handle tech-related challenges independently.
  • Excellent communication skills and a customer-service-oriented mindset.
  • Prior experience in a similar tech support role is a plus.

    • Responsibilities :

  • Offer on-site assistance to address and resolve various technology-related challenges that may arise within a school building.
  • Utilize your tech expertise to troubleshoot and find solutions to technical issues promptly, ensuring minimal disruption to classroom and office activities.
  • Assist with basic computer-based classroom and office technology needs, ensuring that both teachers and staff can rely on smooth tech operations.

    • Compensation & Benefits :

  • Competitive pay rate of $27 / hr with the opportunity to earn $30 / hr with a completion bonus.
  • Education Champions will be required to attend a 1 hour Town hall event per quarter and complete asynchronous training prior to starting a school placement.

    • Acknowledgment :

  • PRACTICE partners with some of New York City's most struggling public schools to improve academic outcomes for low-income students and their families.
  • Flexibility is required, as there may be occasions when a school recognizes a more pressing need for your time and talents than originally anticipated.
  • Our team expects you to be flexible and committed to furthering our mission of advancing equitable education for urban students by closing the opportunity gap.
  • Bonus based on starting and completing the program and maintaining a high internal Quality Score.
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    It Tech • Brooklyn, NY, US