Assistant General Manager

Job Description

Job Description

Benefits :

Tip Share

Embark on a journey with us where there is room to grow and develop in

Become a valued member of a cool team and local neighborhood community

Develop into a chocolate-tasting expert

Be part of a rapidly growing concept

Enjoy a 'chill' work attire

No grills and no grease!

Employee discounts

Flexible schedule

Opportunity for advancement

About Us :

At the MilkShake Factory, our mission is to create moments of joy with handspun milkshakes and premium chocolates. If you're looking for a fun opportunity to master the art of desserts, this is the place for you.

Since 1914, we've been perfecting our craft, and we're excited to expand our legacy with you.

With 11 family-owned locations in Pittsburgh, weve opened the first MilkShake Factory in Texas!

We are looking for :

Leaders, not bosses. Your team wants to work both with and for you.

Experience and pride in promoting excellent employee culture and guest experience.

Desire and ability to grow into a General Manager - and more! Were growing in DFW, and so can you!

Excellent communication skills , we believe in growing through collaboration and strong communication.

Mentors. We are excited and committed to answer the call for leaders who want to help develop in-store talent!

Essential Functions

Lead store operations, including merchandising, workflows, sanitation, and customer experience.

Develop systems for operational excellence in cash management, food safety, inventory, and employee performance.

Support HR functions : training, coaching, motivation, feedback, and retention.

Assist Manager with scheduling and staffing while managing budgets.

Ensure POS systems run smoothly.

Ensure compliance with health and safety standards.

Provide performance reports for management.

Act as the brand advocate, sharing the company's vision and products with consumers and employees.

Come shake things up at the MilkShake Factory!