User Support Analyst

Overview

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Marshall Health Network is looking for qualified candidates to fill a User Support Analyst vacancy. With technical guidance from the Network Administrator, the PC / Network Support Analyst functions as a technician performing installation and support of printers, personal computers (PCs), peripheral equipment, and end user network connectivity. This position is responsible for providing support for institution PC software and performing minor repairs to PC hardware. Assist with the training for end users on PC software, hardware, printers, network access and electronic mail.

Responsibilities

• Install and support printers, PCs, peripheral equipment, and end-user network connectivity.
• Provide support for PC software and perform minor hardware repairs.
• Assist with training end users on PC software, hardware, printers, network access, and electronic mail.

Qualifications

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