Talent.com
Personal Banker
Personal BankerPNC Financial Services Group • Longview, TX, US
Personal Banker

Personal Banker

PNC Financial Services Group • Longview, TX, US
6 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC's Longview Branch, you will be based in Longview, TX.

  • Bilingual In Spanish Preferred

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

  • Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
  • Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
  • Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
  • Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
  • Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
  • PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
  • To learn more about this opportunity, please watch this video.

    Qualifications

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications / licensures needed to be successful in this position.

    Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

    Competencies Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs

    Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education No Degree

    Certifications No Required Certification(s)

    Licenses Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

    Benefits

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include : medical / prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse / child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child / elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

    In addition, PNC generally provides the following paid time off, depending on your eligibility : maternity and / or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

    Disability Accommodations Statement

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    Equal Employment Opportunity (EEO)

    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and / or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

    Create a job alert for this search

    Personal Banker • Longview, TX, US

    Related jobs
    Chick-fil-A Employment in Daingerfield, TX

    Chick-fil-A Employment in Daingerfield, TX

    Chick-fil-A • Daingerfield, TX, USA
    Full-time
    Chick-fil-A restaurants are hiring team members and shift leaders.Competitive wages with Sundays off and scholarship opportunities. Training focused on exceptional customer service and hospitality.J...Show more
    Last updated: 22 days ago • Promoted
    Cashier

    Cashier

    Dollar tree • Daingerfield, TX, USA
    Full-time
    Join the Dollar Tree team and help us provide affordable household items to our customers.As a Cashier, you will be responsible for ringing up purchases, stocking shelves, and ensuring that the sto...Show more
    Last updated: 22 days ago • Promoted
    Mail Carrier

    Mail Carrier

    USPS • Daingerfield, TX, USA
    Full-time
    Join the USPS team as a Mail Carrier and help us deliver mail to homes and businesses in your community.As a Mail Carrier, you will load and unload mail, drive a USPS vehicle, and ensure that mail ...Show more
    Last updated: 22 days ago • Promoted
    Residential Youth Caregiver Couple

    Residential Youth Caregiver Couple

    Milton Hershey School • Easton, TX, United States
    Full-time
    Join us at Milton Hershey School (MHS), an esteemed private institution dedicated to providing exceptional education and support to students from disadvantaged backgrounds.At MHS, we create a nurtu...Show more
    Last updated: 25 days ago • Promoted
    Personal Banker II

    Personal Banker II

    Cadence Bank • Longview, TX, United States
    Full-time
    As a Personal Banker you will provide best-in-class service by processing routine banking transactions while also developing deep customer relationships and a thoughtful understanding of their need...Show more
    Last updated: 25 days ago • Promoted
    Bilingual Teller Retail Banker

    Bilingual Teller Retail Banker

    Woodforest National Bank • Longview, TX, United States
    Full-time
    Take the next step toward your new career today!.Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation.Woodf...Show more
    Last updated: 16 days ago • Promoted
    Full Time Teller - Texas Region

    Full Time Teller - Texas Region

    Eastman Credit Union • Longview, TX, United States
    Full-time
    Eastman Credit Union is now hiring Full Time Tellers for our Longview, Texas region!.Our ideal candidate will conduct themselves in a way that reflects our high standards of professionalism and cus...Show more
    Last updated: 13 days ago • Promoted
    Five Below Careers in Daingerfield, TX

    Five Below Careers in Daingerfield, TX

    Five below • Daingerfield, TX, USA
    Full-time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...Show more
    Last updated: 22 days ago • Promoted
    Personal Banker

    Personal Banker

    PNC • Longview, TX, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 6 days ago • Promoted
    Pepsi Careers in Daingerfield, TX

    Pepsi Careers in Daingerfield, TX

    Pepsi • Daingerfield, TX, USA
    Full-time
    PepsiCo has openings for production workers, delivery drivers, merchandisers, and sales representatives.Competitive compensation with comprehensive benefits package. Join a global food and beverage ...Show more
    Last updated: 22 days ago • Promoted
    Food Lion Careers in Daingerfield, TX

    Food Lion Careers in Daingerfield, TX

    Food Lion • Daingerfield, TX, USA
    Full-time
    Food Lion is hiring cashiers, stock associates, department managers, and store management.Competitive wages with comprehensive benefits and employee discounts. Flexible scheduling with opportunities...Show more
    Last updated: 22 days ago • Promoted
    Personal Lines Customer Service Representative

    Personal Lines Customer Service Representative

    Combined Agents of America • Longview, TX, US
    Full-time
    Personal Lines Customer Service Representative.The Personal Lines Customer Service Representative at Gans & Smith Insurance Agency is responsible for maintaining solid customer relationships by han...Show more
    Last updated: 30+ days ago • Promoted
    Drive with DoorDash - Be Your Own Boss

    Drive with DoorDash - Be Your Own Boss

    DoorDash • Daingerfield, TX, United States
    Full-time +1
    DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety o...Show more
    Last updated: 24 days ago • Promoted
    Side Income Opportunity - Work Your Own Hours

    Side Income Opportunity - Work Your Own Hours

    Finance Buzz • Tatum, Texas, US
    Part-time +1
    We’re offering a part-time opportunity for individuals who want to earn extra cash without disrupting their main job or studies. This role gives you the freedom to work from home at your own pace, l...Show more
    Last updated: 30+ days ago • Promoted
    Patient Financial Representative-Financial Services

    Patient Financial Representative-Financial Services

    CHRISTUS Health • Longview, TX, United States
    Full-time
    The associate is responsible for the duties and services that are of a support nature to the Revenue Cycle division of CHRISTUS Health. The associate ensures that all processes are performed in a ti...Show more
    Last updated: 25 days ago • Promoted
    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    Border Patrol Agent - Earn up to $30,000 in Recruitment Incentives

    U.S. Customs and Border Protection • Lakeport, TX, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show more
    Last updated: 30+ days ago • Promoted
    Taco Bell Jobs in Daingerfield, TX

    Taco Bell Jobs in Daingerfield, TX

    Taco Bell • Daingerfield, TX, USA
    Full-time
    Taco Bell is hiring team members, shift leads, and restaurant managers.Flexible scheduling with competitive wages and meal benefits. Fun, energetic work environment with advancement opportunities.Jo...Show more
    Last updated: 22 days ago • Promoted
    Field Sales Representative

    Field Sales Representative

    RepRally • Stewart Heights, TX, United States
    Full-time
    We are seeking a motivated and customer-focused Field Sales Representative to join our dynamic team as we change the distribution industry. We're creating a unified platform that connects brands, sa...Show more
    Last updated: 30+ days ago • Promoted