Overview
The mission of the New York Public Library is to inspire lifelong learning, advance knowledge, and strengthen our communities. To deliver on this promise, we provide free access to physical and electronic resources in neighborhoods throughout the Bronx, Manhattan, and Staten Island.
The Library Manager must have a passion for creating an environment of teamwork that embraces change and excellent customer service. They must possess effective management skills and experience, and be knowledgeable about the administrative and programmatic operations of public libraries in an urban setting.
Location : Pelham Bay Library
Compensation : $77,682 / year
Key Responsibilities
- Manages the day to day operations of the branch including information, circulation, outreach, and programming services
- Serves as the hiring manager for the site and is responsible for the ongoing development, evaluation, training, and discipline of staff in accordance with Library policies
- Has overall responsibility for branch appearance and layout, the procurement of furniture and supplies, and the branch’s operational budget
- Develops and implements strategies to enhance the onsite user experience, including using statistics and metrics to tailor services to meet local community needs and drive circulation and attendance
- Builds partnerships with local businesses, community organizations, elected officials and community leaders to further strengthen the branch’s relationship with their diverse community
- Partners with Programming units to develop and facilitate innovative programs for the community’s diverse patron base
- Maintains and updates the Library’s collection profile, including merchandising the material and communicating collection needs to the Collection Development team
- Focuses overall effort on providing exceptional customer service, including rallying the Branch Library team around this goal and resolving patron complaints as needed
- Collaborates with Library Network Manager and other departments to improve the quality and variety of branch library services, ensure that the site is well-maintained and that technology is operational
- Stays current in public library matters through professional development, involvement in professional organizations, interlibrary organizations, and attending professional meetings, conferences or workshops
- Performs related duties as required
Required Education, Experience & Skills
Required Education & Experience
Bachelor's degree; or an equivalent combination of education and experienceRequired Skills
Substantial public library experience working in a variety of roles displaying administrative, supervisory, and leadership skills appropriate to the positionSuccessfully demonstrated commitment to providing consistent, high-quality public servicesExcellent interpersonal, oral, and written communication skills including the ability to serve as an enthusiastic ambassador for the LibrarySuccessfully demonstrated experience supervising, training, and mentoring staffDemonstrated ability to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendationsAbility to work well independently and collaboratively across the Library to get things accomplishedCreativity, flexibility, and initiative in accommodating community and staff needsCommitment to diversity and inclusionExperience implementing or enforcing library policies and proceduresKnowledge and understanding of emerging library technologies, service and programming trends for people of all ages in urban public librariesStrong computer and other related technology skills, including MS Word, Excel, Powerpoint, Google applications, PCs, Macs and e-reader devicesManagerial / Supervisory Responsibilities
Hires and manages all staff in buildingOversees branch programmatic and supplies budgetMonitors personnel budgePreferred Qualifications
ALA accredited Master’s degree in Library and Information Studies preferredExperience creating, conducting and / or participating in community training, programming and outreach preferredCore Values
All team members are expected and encouraged to embody the NYPL Core Values :
Be Helpful to patrons and colleaguesBe Resourceful in solving problemsBe Curious in all aspects of your workBe Welcoming and InclusiveWork Environment
Public service libraryPhysical Duties
Light lifting / moving requiredRemain in stationary positions for periods of timeDaily use of a computerPhysical Required? No
Union
Local 1930
Schedule
35 hours per week to be scheduled during regular branch hoursSalary Statement
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
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