Contract Administrator - Nashville, TN

Contract Administrator

Department : Legal (partners with Operations, Sales, Finance and Accounting, Human Resources, and other departments as needed) Reports directly to : Corporate Counsel; General Counsel

Location : Nashville, TN (Hybrid) Schedule : Full Time Status : Exempt Compensation Range : $75,000 - $85,000 per year

Position Summary : The Contract Administrator is responsible for managing the full lifecycle of contractsincluding drafting, reviewing, redlining, negotiating, executing, storing, and monitoring agreements with clients, customers, vendors, venues, and subcontractors, and other partners. This role ensures legal compliance, reduces risk, accelerates contract cycle times, and protects revenue by tracking all contractual obligations, renewals, and approvals across all business operations.

Duties and Responsibilities Cycle Time Reduction : Accelerate average contract turnaround by leveraging standardized templates, pre-approved clause libraries, and automated approval workflows. Utilize AI and other automation technologies to eliminate manual steps, reduce administrative burden, and ensure faster contract execution without compromising quality or compliance.

Audit Readiness : Implement and maintain a centralized, searchable contract repository with full version control and audit trails. Ensure all agreements, amendments, and related documentation are properly categorized, easily retrievable, and compliant with internal policies and regulatory requirements.

Risk Mitigation : Use proactive monitoring and AI-assisted analysis to identify, flag, and escalate potential contractual risks early in the process. Ensure key terms and obligations are clearly defined, assigned, and tracked through completion to minimize financial, legal, and operational exposure.

Data-Driven Reporting : Provide leadership with actionable insights into the full contract lifecycle, including metrics such as average turnaround time, renewal rates, negotiation bottlenecks, and time to signature. Use this data to inform performance improvements, resource allocation, and strategic decision-making.

Essential Duties and Responsibilities Contract Drafting & Negotiation :

• Draft, review, redline, and negotiate a wide range of agreements, including Master Service Agreements (MSAs), Venue and event agreements (hotels, hospitals, stadiums, municipal garages), Subcontractor and staffing agreements, Statements of Work (SOWs), amendments, and change orders, Non-Disclosure Agreements (NDAs) Apply standardized language on key clauses indemnity, limitation of liability, insurance, privacy, SLAs, termination.

Contract Lifecycle Management (CLM) : Coordinate approvals per the authority matrix; manage signatures via e-signature tools like DocuSign. Maintain centralized CLM / repository platforms (e.g., Ironclad, DocuSign CLM, Agiloft) with version control, metadata tagging, and reporting dashboards. Track and monitor milestones, renewal and termination dates; send reminders and coordinate timely renewals or offboarding. Support RFPs / RFIs by providing standardized legal and commercial responses (e.g., indemnity, insurance, safety protocols, privacy / data if LPR or CCTV involved).

Reporting & Continuous Improvement : Build and maintain dashboards to track key metrics Contract volume Cycle times Approval bottlenecks Renewal status Risk flags Recommend and implement process improvements or system enhancements to drive efficiency and scalability. Stay current on regulatory changes, legal trends, and industry best practices impacting contracts.

Qualifications

Knowledge, Skills, and Abilities Competency / Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications Bachelor's degree in Business, Legal Studies, Finance, or related field (or equivalent experience). 710+ years of contract administration, legal operations, or procurement experience (preferably within hospitality, facilities, or outsourced services). Demonstrated experience drafting, redlining, and negotiating complex commercial terms including indemnity, limitation of liability, insurance, SLAs, and termination. Proficiency using CLM platforms and e-signature tools (Ironclad, DocuSign CLM, Agiloft, DocuSign). Advanced skills in Microsoft Excel / Google Sheets to create trackers and dashboards. Strong organizational skills, deadline management, and clear, professional written and verbal communication.

Preferred Qualifications Exposure to privacy and security addenda (DPA, BAA, SOC 2, HIPAA, CCPA / GDPR) and incident / claims language. Paralegal certificate, JD, or professional contract certifications (CPCM, CCCM) preferred. Prior experience with using AI and / or contract management software.

Physical & Work Conditions Hybrid office schedule based in Nashville, with occasional on-site visits to hotels, hospitals, or event venues. Prolonged periods of computer work and virtual meetings. Occasional after-hours support required during peak contract cycles or major events.

Cell Phone Use Employees may be required to use personal cell phones for work-related communication, including coordination with team members, managers, and clients, as well as accessing work applications. Reimbursement for work-related phone usage will follow company policy.

Pay Transparency PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

Additional Compensation and Benefits Health Benefits Medical, vision and dental insurance Upon eligibility 401K Upon eligibility Supplemental Insurance Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Bellevue University Up to $5,250 per year Nationwide discounts through Perks at Work Military friendly employer

Employee at Will Employment with PMC is on an at-will basis, meaning either the employee or the employer may end the employment relationship at any time, for any reason, with or without cause or notice, in accordance with applicable laws. A 120-day introductory period applies.

Fair Labor Standards Act (FLSA) This position is classified as exempt under the Fair Labor Standards Act (FLSA), meaning employees in this role are not eligible for overtime pay for hours worked beyond 40 in a workweek at a rate of one and one-half times their regular hourly rate. PMC adheres to all applicable federal, state, and local wage and overtime laws, ensuring that compensation complies with these legal standards. All hourly rates will meet or exceed the minimum wage requirements for your specific work location.

PMC is compliant with all state workman's compensation laws.

Employee Leave PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc.

Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

ADA and Equal Employment Opportunity (EEO) Compliance Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.