Operations Compliance Supervisor- Transportation Coordinating / Billing Departments

Operations Compliance Supervisor

At TransPar, exceptional compliance to contracts, SOP's and IOP's as well as federal and state transportation laws, ensures a high level of customer service which is at the heart of our operations. We are looking for a dynamic leader who ideally brings both project management and transportation billing experience to this role. You will wear multiple hats while leading the review and accuracy of all billing efforts as well as leading the operations incident management and compliance efforts. You will collaborate with school administrators, school bus contractors, RIDE personnel, and internal teams to accomplish these tasks.

Duties and Responsibilities :

• Become knowledge in the RIDE student management program and policies and use these tools to provide consistent student management support for the Statewide Transportation Program
• Coordinate with schools and districts when student or bus staff incidents occur and ensure the necessary steps are taken to resolve each incident. This may include taking calls, sending and responding to emails, and attending virtual or in person meetings
• Collaborate with schools and districts and parents to develop and ensure compliance with school bus transportation plans for students requiring additional support while riding the school bus
• Work with Statewide bus vendors management teams when an incident results in bus staff retraining, or route reassignment / removals
• Request, watch and store video footage provided by the bus vendor to clarify what occurred during an incident and provide these facts to a student's school team
• Billing related tasks and items such as generating monthly reports pulled from routing software
• Coordinating with the Accountant and ensuring compliance with the billing timeline
• Monthly student list and district invoice peer reviews
• Managing the statewide billing general email and phone line
• Maintain all student management and billing records
• Review for accuracy of all transportation payments and maintain an accurate AR report
• Maintain an accurate contact list of all district stakeholders utilizing the statewide transportation program
• Work with Accountant to create, update and review annual and quarterly reports such as, cost projections, non-public offset vendor PO's

Requirements :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. TransPar is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Must be eligible to work in the US without restrictions. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.