Case Manager

Job Description

Job Description

We are looking for a detail-oriented Case Manager to join our team. For the right candidate, this is a Contract-to-Permanent position that offers an excellent opportunity to support essential operations and contribute to the success of our non-profit organization. The ideal candidate will bring strong organizational skills, effective communication, and a proactive approach to handling administrative tasks. This firm assists the homeless population of Los Angeles. Previous experience with HMIS and Clarity are ideal. Any previous experience working with the homeless population is preferred.

Responsibilities :

• Provide comprehensive administrative support to ensure smooth day-to-day operations.
• Manage inbound calls and direct inquiries to the appropriate departments.
• Perform accurate data entry tasks to maintain organized and up-to-date records.
• Assist with receptionist duties, including greeting visitors and managing front-desk activities.
• Coordinate schedules and appointments for team members to optimize workflow.
• Prepare and distribute correspondence, reports, and other important documents.
• Maintain office supplies inventory and place orders as needed.
• Support team members in executing projects and meeting deadlines.
• Ensure compliance with organizational policies and procedures.
• Perform other administrative duties as assigned to support the team.
• Proven experience in administrative assistance or related roles.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Strong verbal and written communication skills.
• Exceptional organizational and time management abilities.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Experience managing inbound calls and receptionist duties is preferred.
• High attention to detail and accuracy in data entry.
• Reliable transportation to commute to the workplace in Los Angeles, California.