Job Description
Job Description
Description :
We are a fun, energetic, and compassionate pediatric dental practice dedicated to creating positive dental experiences for children and families. Our team values kindness, teamwork, and exceptional patient care — and we’re looking for a Scheduling Coordinator who shares those same values.
Position Overview :
As our Scheduling Coordinator, you will be the first friendly face our patients see and the voice they hear when they call. You’ll manage our appointment schedule, ensure smooth daily operations, and help families feel welcome and cared for from their very first visit.
Responsibilities :
- Greet and check in patients with warmth and professionalism
- Schedule, confirm, and manage patient appointments efficiently
- Verify insurance information and update patient records
- Handle inbound and outbound calls with excellent customer service
- Communicate with parents and guardians regarding treatment plans and follow-up visits
- Coordinate with clinical team members to optimize daily schedules
- Assist with front office administrative duties as needed
Requirements :
Previous dental front office or medical scheduling experience preferred (pediatric experience a plus!)Strong communication and customer service skillsOrganized, detail-oriented, and comfortable multitasking in a fast-paced environmentFriendly, positive attitude with a love for working with children and familiesFamiliarity with dental software (such as Dentrix, Eaglesoft, or Open Dental) is a plusWhat We Offer :
Competitive pay and benefitsSupportive, team-oriented work environmentOpportunities for growth and professional developmentA fun and rewarding workplace where your role truly makes a difference