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Collections Support Associate

Collections Support Associate

Charlotte StaffingCharlotte, NC, US
18 hours ago
Job type
  • Full-time
Job description

Collections Support Associate

The Collections Support Associate is responsible for meeting monthly business to business collection targets set by the client using written and verbal collections processes while protecting the client's relationship with the customer. This position interacts with senior managers, credit managers, account payable departments as well as other employees of various organizations. Key responsibilities include :

  • Meets monthly collection targets
  • Directs cash application through remittance advice and statements as required
  • Escalates issues in accordance with escalation policy
  • Assists in the preparation of management reports in line with clients and Accenture's requirements
  • Attends client meetings to discuss debtor performance and address issues as required
  • Improves service deliverables to the client with innovative ideas

Job requirements :

  • Must be a US Citizen for this work
  • Basic qualifications :
  • Minimum of 1 year of collections and / or Finance / Accounting / AR / AP
  • Preferred qualifications :
  • Collections experience in a B2B environment
  • Proficiency with MS Outlook and Excel
  • Exceptional customer service skills, analytical skills and problem-solving skills
  • Demonstrated team player, flexible, enthusiastic, innovative and proactive
  • Self-starter with ability to work independently to prioritize to ensure compliance with strict deadlines
  • Good organizational, multi-tasking and time management skills
  • Proven ability to work in a high stress environment
  • Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

    Role Location Hourly Salary Range :

  • California $19.71 to $31.15
  • Cleveland $18.27 to $24.90
  • Colorado $19.71 to $26.88
  • District of Columbia $21.01 to $28.65
  • Illinois $18.27 to $26.88
  • Maryland $19.71 to $26.88
  • Massachusetts $19.71 to $28.65
  • Minnesota $19.71 to $26.88
  • New York / New Jersey $18.27 to $31.15
  • Washington $21.01 to $28.65
  • Requesting an Accommodation :

    Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

    Equal Employment Opportunity Statement :

    We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

    Other Employment Statements :

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    Associate Collection • Charlotte, NC, US

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