Operations Leadership Development Program – Firehouse Subs (Jacksonville, FL)

Hungry to help build the most loved restaurant brands in the world?

Location : Jacksonville, FL

Program Date : August 31, 2026

Application Deadline : December 31, 2025

Who We Are

Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with nearly $45 billion in annual system-wide sales and over 32,000 restaurants in more than 120 countries and territories.

RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®.

The Operations Program Experience

If you’re ready for a general management training program that provides hand’s on operations, leadership, direct responsibility of a multi-unit P&L, then the Operations Leadership Development Program (OLDP) at Restaurant Brands International is your launchpad. This is a program designed for future corporate leaders within the RBI system . . . think Brand President, Country Manager, Vice President of Operations, future franchisee, etc.

Over three transformative years, you’ll get immersed in the Burger King® restaurant experience , develop the core leadership and operational skills needed to run high-performing teams, and grow into a future leader in one of the world’s most iconic QSR brands.

This is more than just mastering restaurant operations — it’s about owning results, learning fast, and making an impact on the guest experience, team culture, and restaurant performance.

Onboarding

Your RBI journey kicks off with a dedicated orientation where you’ll get to dive head-first into our culture at RBI, learn more about our business, brands and strategic plans, and dive hands-on into restaurant training to learn about the core of our business.

Year 1 – Restaurant Fundamentals

Learn to get comfortable in the restaurant environment, working directly with restaurant and operations leaders to learn every role in the restaurant, from team member to assistant manager, working alongside team members to build a solid foundation of restaurant knowledge and how to deliver an exceptional guest experience. You’ll also have the opportunity to build your problem solving and analytical capabilities, by working on operations projects throughout your first year.

Year 2 – Restaurant Management

Step into the role of Restaurant General Manager, where you’ll lead a Burger King® restaurant, managing a team of 20+ people and be accountable for performance, people, and guest satisfaction.

Year 3 – Operations Leadership

Expand your influence by leading a region of Burger King® restaurants. Manage, coach & support a team of 3-5 Restaurant General Managers, helping grow ~$5M+ in revenue, and driving change across a portfolio of stores. You’ll learn what it takes to scale your impact and lead through others.

Own Your Career

After completing your OLDP journey, you’ll be equipped with a deep understanding of how great operations drive guest experience, and how to lead teams to deliver excellence every day. And this is just the beginning — your future path could include roles in Field Operations , working with restaurants across the country to deliver an amazing guest experience or Restaurant Support Center Operations in areas like training, standards, innovation and more!

What We’re Looking For

Our ideal candidates are :

Graduating with an undergraduate degree between Dec 2025 – May 2026

Willingness to work in-restaurant , including mornings, evenings, weekends, and holidays, previous experience in restaurants, retail, hotels, or guest-facing industries is a plus

Passionate about growth , ownership , and the QSR industry

Comfortable with ambiguity and energized by a fast-paced environment

Excellent communicators, problem-solvers, and natural leaders

Have a Valid Florida Driver’s License (or ability to attain one prior to program start)

Ability to lift and carry up to 50 lbs (with or without reasonable accommodation)

Ready to Lead?

Applications are reviewed on a rolling basis through December 31, 2025  — so apply early to secure your spot. We can’t wait to meet you.

Our Campus programs are anything but ordinary. From our hands-on internship program to transformative full-time opportunities, we offer something for every taste and interest.

Craving a dynamic, innovative, entrepreneurial environment where your work will have an impact on millions of people worldwide? We're serving up early-career programs to kickstart a career that's uniquely crafted for you.

We're looking for self-starters who are humble, hungry, and hardworking. Sounds like you? Apply to one of our early-career programs today and let's build the most loved restaurant brands in the world together.