Quality Control Specialist

About Us

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.
Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services.

Position Overview
We are looking for a detail-oriented Quality Control Specialist with strong experience in
Corrective and Preventive Action (CAPA) processes and data analysis to identify, investigate,
and resolve compliance and quality issues. This role supports the Compliance & Quality
Control Officer and plays a critical part in ensuring the integrity, safety, and regulatory
compliance of our pharmaceutical operations.

The Specialist will monitor quality systems for our 503a mail-order operations, receiving 503b
outsourcing medications, retail pharmacy, controlled substances (Schedules III & IV), and
warehouse operations. This individual will work cross-functionally with compliance, pharmacy,
and warehouse teams to ensure all activities meet FDA, DEA, OSHA, and state regulatory
standards.

Key Responsibilities

Quality Control & CAPA

• Implement and manage CAPA processes to identify root causes of compliance or quality
  issues.
• Document, investigate, and resolve deviations, complaints, or incidents in a timely
  manner.
• Recommend and implement corrective/preventive actions, tracking their effectiveness.

Data Analysis & Reporting

• Collect and analyze data from pharmacy operations, controlled substance handling,
  warehouse activities, and outsourcing facilities.
• Prepare regular reports and dashboards to highlight trends, risks, and areas needing
  improvement.
• Provide data-driven recommendations to management for operational and compliance
  improvements.

Compliance Support

• Assist with maintaining compliance with DEA regulations (Schedules III & IV), 50-
  state pharmacy licensure, and OSHA warehouse safety standards.
• Support internal audits and external inspections by preparing records, reports, and
  documentation.
• Ensure policies, SOPs, and training materials are followed consistently.

Collaboration & Training

• Work closely with the Compliance & Quality Control Officer and team members to
  address quality challenges.
• Provide training to staff on CAPA, quality assurance procedures, and documentation
  standards.
• Promote a culture of continuous improvement and compliance awareness.

Qualifications

• Minimum 5 years of quality control, compliance, or regulatory experience in the
  pharmaceutical, biotech, or healthcare industry.
• Strong knowledge and hands-on experience with CAPA systems and methodologies.
• Ability to analyze data, identify trends, and develop solutions to compliance/quality
  issues.
• Proficiency with computer systems, reporting tools, and compliance tracking
  software.
• Familiarity with DEA, FDA, OSHA, and state pharmacy regulations.
• Strong organizational skills with high attention to detail.
• Excellent written and verbal communication skills; bilingual (Spanish & English)
  preferred.
• Ability to work under supervision but also independently when required.

Work Schedule

• Standard: Monday to Friday, 8:00 a.m. - 4:30 p.m.
• Must be flexible to adjust schedule to support audits, inspections, or urgent compliance
  needs.

Salary: Salary is to be determined and will be negotiable based on experience.

Pay Range

$55,000-$75,000 USD

Benefits:

• 401(k) with up to 4% matching
• Medical, dental, vision and life insurance
• Paid time off
• Paid public holidays

At The Pharmacy Hub, we don't just offer jobs-we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.