Software Engineer III - SRE

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III at JPMorgan Chase within the Home Lending division, you will have the opportunity to advance your career by building reliable, scalable, and resilient systems. You will be part of a team that focuses on system reliability, automation, and observability, ensuring our Home Lending platforms run smoothly in production. This role offers a chance to collaborate with product, architecture, security, and operations teams, and to contribute to a culture of diversity, opportunity, inclusion, and respect.

We are seeking a Software Engineer who is passionate about building reliable, scalable, and resilient systems. This role combines software development with a focus on system reliability, automation, and observability. You will design, code and implement solutions that ensure our Home Lending platforms run smoothly in production, including services that interact with internal and external systems.

Job responsibilities

• Develop resilient software solutions that improve reliability, scalability and system performance of the Loan Origination System (LOS).
• Design, Develop and Automate operational workflows to help improve Mean time to Resolve(MTTR) and Mean time to Detect(MTTD).
• Enhance observability by identifying gaps and building monitoring, logging and alerting to ensure service health are within thresholds and SLAs.
• Collaborates with product, architecture, security and operations teams prioritize reliability and embed best practices across the software development lifecycle.
• Participate in on-call rotations, incident response and post mortems.
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Contributes to software engineering communities of practice and events that explore new and emerging technologies.
• Adds to team culture of diversity, opportunity, inclusion, and respect.

Required qualifications, capabilities, and skills

Preferred qualifications, capabilities, and skills

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and / or discretionary incentive compensation, paid in the form of cash and / or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer / Disability / Veterans