Customer Service Team Member

A company is looking for a Customer Service Call Center Team Member.

Key Responsibilities

Handle 30-50 inbound calls per day from Owners regarding payments, usage, rates, and agreements

Research and resolve issues accurately using internal systems

Document all interactions clearly and efficiently within system notes

Required Qualifications

3+ years of call center, hospitality, sales, collections, or front-desk experience preferred

Typing speed : minimum 35 WPM preferred

Proficiency in Microsoft Office, Teams, and CRM or call-tracking systems

Reliable internet, power, and quiet workspace for remote eligibility

Bilingual in Spanish / English preferred