Client Advisor
We are currently seeking a Client Advisor to join our dynamic boutique team.
Role
The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.
Mission
- Provide outstanding client and after-sale service to all visitors and clients
- Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
- Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
- Show a transparent and genuine attitude with the client and create a unique connection with them
- Communicate in a professional and sincere way, with clients and colleagues
- Effectively use all the available tools to optimize business opportunities
- Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
- Upholds and adheres to all company policies and operational procedures
Profile
Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitalityHave passion for the fashion culture, like to create personalized looksHave a business mindset and an entrepreneurial spiritStrong team spirit to achieve common goalsAt ease with using tools and applications, adapts quickly with new technologyMotivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativityProactive, passionate & with a problem-solving attitudeExcellent written, oral & listening skills, in English and local language, additional languages preferredEmbrace change and see it as an opportunity to grow and developSaint Laurent is committed to building a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, age, nationality, culture, religious beliefs and sexual orientation.
Job Type : Regular
Start Date : 2025-10-01
Schedule : Full time
Organization : YSL America Holding Inc.