Technical Trainer

A company is looking for a Technical & Instructional Trainer.

Key Responsibilities

Develop, document, and deliver training materials and sessions for various systems to ensure operational efficiency

Conduct training needs assessments to identify knowledge gaps and maintain an organized documentation library

Evaluate training effectiveness and support system updates with appropriate training rollouts

Required Qualifications

Experience in data management and instructional training

Proficiency in workflow mapping tools and training design tools

Experience in service-based or multi-brand environments with field and call center operations

Strong knowledge of relevant systems, software, or platforms

Ability to create user-friendly learning content from complex technical processes