Certified Field Technician - Northeast US

Certified Field Technician - Northeast US

We're hiring a Certified Field Technician to join our team, supporting the Boston, MA, and New Haven-Milford, CT metro areas, including surrounding communities such as Norwood, MA, Wallingford, CT, and Hartford, CT. In this role, you'll regularly travel within these regions and occasionally nationwide, so flexibility and comfort with travel are essential. As a Field Technician at Window Nation, you'll play a key role in ensuring customer satisfaction by providing precise project measurements and completing essential post-sale services. Your expertise and attention to detail will directly contribute to our reputation for outstanding quality and customer care.

Role Responsibilities :

• Maintains Construction Supervisor License (CSL)
• Visits residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensures orders meet required installation specifications; ensures comprehensive purchase order, including material and labor requirements
• Supports pricing process by providing accurate measurements and assessments for labor / materials
• Reviews installation project / process with customers
• Anticipates roadblocks that could impact customer expectations, job costs and / or code performance; recommend solutions
• Executes change order specifications
• Maintains service parts inventory and equipment
• Completes service assessments; identifies needed services, materials, and labor to relevant stakeholders
• Fulfills service appointment specifications
• Maintains a substantive knowledge of product, install techniques, and construction basics

Required Qualifications :

Desired Qualifications :

$85,000 - $85,000 a year

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.