Patient Service Representative

Solis MammographyNashville, Tennessee, United States

16 hours ago

Job type

Full-time

Job description

Patient Service Representative

Looking to elevate your career? Join us!

Work Location : 3443 Dickerson Pike, Suite 260, Nashville, TN 37207

Work Hours : PRN / As Needed (Anticipated 12 hours / week)

Department Highlights :

Strong communication with technologist, radiologist, and leadership to create a positive patient experience.

Team takes pride in their work and holds each other accountable in a positive and uplifting way.

PSR's are valued as an essential part of the patient experience.

Here is what you will need :

High School diploma;

Two years of healthcare registration or customer service experience preferred

Basic knowledge of cash handling;

Basic knowledge of medical terminology, preferred;

Ability to read, write, and comprehend simple instructions and short correspondence;

Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;

Ability to perform basic mathematic calculations : Ability to sit and / or stand for long periods of time;

Experience using Microsoft Office Suite : knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative :

Provide services and support for the following areas :

Understands, promotes and demonstrates the Solis Way

Greet patients in a professional and friendly manner;

Completely and accurately register patients including : input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;

Explain forms to patients and assist with form completion, via paper or tablet, as necessary;

Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;

Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary;

Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary;

Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests;

Schedule and reschedule patients as necessary;

Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;

Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

A Great Place to Work for the third year in a row!

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Patient Service Representative • Nashville, Tennessee, United States