Medical Assistant

About the Role:

The Medical Assistant plays a critical role in supporting healthcare providers by ensuring the smooth operation of clinical and administrative tasks within a medical facility. This position involves direct patient interaction, including administering injections, verifying insurance eligibility, ordering supplies for injection room, and preparing patients for examinations, taking vital signs, and assisting with medical procedures such as skin prick testing and intradermal testing. The Medical Assistant is responsible for maintaining a clean and sterile environment and managing medical supplies. Additionally, this role requires effective communication skills to answer phones, schedule appointments, and coordinate with Nurse Practitioners and other healthcare professionals. Ultimately, the Medical Assistant contributes to delivering high-quality patient care and enhancing the overall efficiency of the healthcare team.

Minimum Qualifications:

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant training program.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Basic knowledge of medical instruments and sterilization techniques.
• Must be self-directed and able to work dependently
• Attention to detail a must

Preferred Qualifications:

• Experience working in a clinical healthcare setting.
• Familiarity with electronic health record (EHR) systems.
• Strong communication and customer service skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Additional certifications such as CPR or First Aid.

Responsibilities:

• Administer allergy injections
• Verify insurance eligibility
• Collect co-pays and enter correctly in patient chart
• Review and prepare requests and prior authorizations for medications.
• Familiar with signs and symptoms of allergy testing or allergy injection systemic reactions.
• Familiar with emergency equipment and protocols for treatment.
• Participate in all In-Service training courses
• Participate in creative ways to promote patient engagement and personalize patient outreach, improving overall experience and driving authentic patient reviews.
• Proactively escalates patient, workflow, or operational concerns to leadership with constructive solutions.
• Promote fully electronic workflows and collaborate with leadership to reduce manual paper processes where feasible.
• Maintain patient, staff and employer confidentiality.
• Prepare patients for examination by taking vital signs and recording medical histories.
• Assist healthcare providers, including Nurse Practitioners, during medical procedures and examinations.
• Maintain a clean clinical environment to prevent infection.
• Manage patient scheduling, answer phones, and handle administrative tasks to support office operations.
• Maintain accurate patient records and ensure confidentiality in compliance with healthcare regulations.
• Comply with all HIPAA regulations
• Provides additional support and performs other duties as assigned.

Skills:

The required skills such as Medical Assisting, are essential for performing clinical duties accurately and safely, ensuring patient comfort and reliable test results. Proficiency with medical instruments and sterilization techniques helps maintain a hygienic environment, reducing the risk of infection. The ability to administer injections on a daily basis, and when needed take vital signs to prepare patients for examinations and diagnostic procedures. Strong communication skills, including answering phones, scheduling appointments and coordinating with Nurse Practitioners, facilitate efficient patient flow and effective teamwork. Preferred skills like familiarity with EHR systems and additional certifications enhance the Medical Assistant's capability to support both clinical and administrative functions seamlessly.

Monday, Wednesday, Friday 8am-5pm
Tuesday, Thursday 9am-6pm