DevOps Manager

DevOps Manager Career Opportunity

As a hands-on DevOps Manager, working within our WFM cloud & on-premises customer experience platform, you???ll combine technical expertise with leadership skills to drive the evolution of our DevOps practices. You will lead and manage a team of DevOps engineers while actively contributing to the design, implementation, and optimization of our cloud infrastructure and CI / CD pipelines. This role requires a strong technical foundation and the ability to guide, mentor, and inspire your team to deliver scalable, secure, and high-performing solutions. You???ll play a critical role in shaping the team???s strategy, fostering collaboration, and ensuring that our infrastructure and delivery pipelines meet the highest standards of reliability, security, and performance.

DevOps Manager Role and Responsibilities

• Designing & Implementing scalable, secure, and cost-efficient cloud infrastructure on AWS.
• Leading & Mentoring an Agile team of DevOps engineers, providing technical guidance and fostering a culture of collaboration and continuous improvement.
• Enhancing Infrastructure as Code practices using CloudFormation, Terraform, and CDK for automated, repeatable deployments.
• Optimizing & Automating CI / CD pipelines with tools like Jenkins and GitHub Actions to accelerate delivery and improve reliability.
• Establishing & Maintaining the branching and merging strategies for managing the releases.
• Driving containerization and orchestration strategies using Docker and EKS / ECS for high availability and fault tolerance.
• Developing advanced automation scripts in Python, Groovy, Shell, and JavaScript to streamline operations and eliminate manual tasks.
• Implementing robust monitoring and logging solutions (Prometheus, Grafana, ELK) to ensure proactive issue detection and resolution.
• Collaborating globally with R&D teams and stakeholders to align infrastructure initiatives with business goals.
• Ensuring compliance and security best practices across infrastructure and application layers.

DevOps Manager Required Skills and Experience

DevOps Manager Preferred Skills and Experience

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