MARKETING AND COMMUNICATIONS MANAGER

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MARKETING AND COMMUNICATIONS MANAGER

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Waveguide LLC

Position Title :

MARKETING & COMMUNICATIONS MANAGER

Salary : $90,000

Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.

Our award-winning designers and consultants create world-class communication environments that look as good as they perform. Our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment. Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.

At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we’re only as good as our people.

We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions.

Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.

Work is fully remote with occasional travel. This position may be eligible for an Employee Referral Bonus. If you know someone qualified, use the job search in PeopleHub to refer them and share the link to apply. The referral status can be checked via Careers in PeopleHub.

Job Summary

Waveguide’s marketing and communications specialist reports to Waveguide\'s vice president of Growth and is an integral member of the Growth team. This position provides cross-function support in the implementation of sales, business development, marketing, communications and innovation initiatives, organized into three primary workstreams : proposal development and delivery; communications; and branding and asset management. This role requires a background in professional services marketing, creative communications, database and asset management, visual identity, and related workstreams. This is a fully remote role with occasional travel.

Responsibilities

Proposal Development and Delivery : With business development peers, participate in assembling and delivering qualifications and proposal responses. Collaborate with team members to complete projects on time by adhering to established timelines and due dates.

Create PowerPoint presentations for client interviews and integrate various media formats (text, images, video, audio) into cohesive multimedia presentations.

Create and regularly refresh proposal and presentation templates with styles for content hierarchy using Adobe Creative Cloud and Microsoft programs.

Communications : With cross-function partners, participate in the delivery of internal communications, including writing, art selection, and effort measurements that inform strategic actions.

Social media activities, including editorial calendar management, content creation, and data analytics reporting.

Manage waveguide.com content, project profiles / case studies, and posting articles. Manage vendor relationships.

Branding and Asset Management : Manage all multimedia assets (photography, videography, graphics, templates, narratives, resumes, references, case studies, white papers, and presentation archives) using current and future databases.

Create engaging visual elements such as graphics, illustrations, animations, and user interfaces for proposals, presentations, internal newsletters, communications apps, and social media.

Stay current on trends and technical capabilities, including utilizing AI tools to enhance workflow and efficiency.

Qualifications

5+ years of experience in creative communications, marketing, business development or related fields. AEC industry experience a plus.

Understanding of professional services marketing, knowledge of industry trends, competitors, and market dynamics. Proficient in Adobe Creative Suite (InDesign, Photoshop, Illustrator) and Microsoft Office Suite (PowerPoint, Word, Teams, Copilot).

Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, partners, vendors, executive leaders, and peers.

Excellent organizational, time management, critical thinking and problem-solving abilities.

Ability to perform work accurately and completely. Efficiently manages time, workflow, and project schedules to meet deadlines with consistent quality.

Superior skills in writing, storytelling, and copy-editing. Working knowledge of AP Style or equivalent business writing guides.

Superior skills in Adobe InDesign and working knowledge of other Creative Suite applications (Photoshop, Illustrator, Premier). Highly proficient in Microsoft Office applications (Word, PowerPoint, Excel, Teams, Copilot, Power BI). Knowledge of Microsoft Dynamics is a plus. WordPress, web, interactive design, and / or video editing experience is a plus.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates At Waveguide Are Offered Many Fantastic Benefits.

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off (varies by site / state)

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis. Waveguide maintains a drugfree workplace.

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