External Client Care Coordinator Helping Hands, Strong PlansComfort Keepers • Fayetteville, PA, US
External Client Care Coordinator Helping Hands, Strong Plans
Comfort Keepers • Fayetteville, PA, US
10 days ago
Job type
- Full-time
Job descriptionGuide families through the care journey respond to inquiries, schedule visits, and help them feel confident in their decision to begin services Assess client and caregiver needs to ensure safe, high-quality care Coordinate schedules and resolve issues , keeping communication flowing between caregivers, families, and our internal team Support caregivers and families with training, guidance, and compassionate problem-solving Maintain compliance through accurate documentation and ongoing monitoring Represent Comfort Keepers in the community engage with local organizations, attend events, and help identify potential caregiving talent Participate in on-call rotations and management meetings to drive continuous improvement Handle administrative tasks while bringing fresh ideas to care coordination Proficiency in Microsoft Office and related software Strong communication, organization, and problem-solving skills A natural ability to connect with people and think strategically Attention to detail and a commitment to professionalism Confidentiality, positivity, and a can-do attitude Building trust with staff, clients, and families Maintaining a professional image while uplifting team morale Staying sharpactive listening, clear writing, and open collaboration are key Creating meaningful connections that lead to timely service starts and a growing caregiving team
Job Description
Job Description
Benefits :
- Bonus based on performance
- Company car
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
External Client Care Coordinator
Making Care Connections Count
Service Area : Multiple communities across South Central Pennsylvania
At Comfort Keepers, we believe care coordination is more than logisticsits about elevating the human spirit. As an External Client Care Coordinator, youll be the face of our mission in the community, helping families navigate care decisions and ensuring services begin smoothly and confidently. Youll also play a key role in expanding our caregiving team by engaging with local networks and representing Comfort Keepers at community events.
What Youll Do
What You Bring
What Success Looks Like
If youre energized by community engagement, confident conversations, and helping families take the next step in care, wed love to hear from you.
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Client Care Coordinator • Fayetteville, PA, US
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