PACE Outreach & Marketing Specialist (Riverside / San Bernardino)

Job Description

Job Description

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision : a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

In this dynamic role, you’ll be the face of our PACE (Program of All-Inclusive Care for the Elderly) initiative, actively engaging with the community to raise awareness and generate interest in our services. Your mission : build strong relationships with referral sources, identify potential participants, and help guide them toward enrollment-ultimately growing our program’s reach and impact.

You’ll collaborate closely with our Enrollment Specialists to drive census growth, while championing Neighborhood Healthcare’s values, culture, and mission. If you thrive in fast-paced environments, love connecting with people, and are motivated by meaningful work, we want to hear from you.

Join Neighborhood Healthcare as an Outreach & Marketing Specialist and play a vital role in transforming lives through compassionate, community-based care.

Hybrid Schedule : Monday - Friday 8 : 00 am-5 : 00 pm (varies : 4 days onsite / outreach events, 1 day remote). This position will cover North Riverside / San Bernardino areas.

In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential.

Responsibilities

• Conducts targeted outreach and training to community-based organizations
• Discovers and participates in community events and fairs to build relationships and partnerships with other community organizations, such as food pantries, churches, and others
• Works collaboratively with the Outreach and Enrollment supervisor to develop outreach strategies and to foster relationships within the community
• Maintains reports to assess and analyze outreach activities to maximize enrollments
• Develops rapport and maintains relationships with other departments to bring awareness regarding other services available within the community
• Provides exceptional customer service to potential participants for our PACE programs and services
• Prepares written reports and maintain accurate records, including outreach logs
• Provides program tours, intakes, education, and enrollment assistance to determine participant needs and enrollment eligibility, including in their participants homes, as needed

Qualifications

Education / Experience

Additional Qualifications (Knowledge, Skills and Abilities)

Physical Requirements

Neighborhood Healthcare offers a generous benefit plan that includes : Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick / Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range : $29.71 - $40.96 per hour, depending on experience. In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential.

Compensation Disclosure : The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.