Talent.com
Client Service Coordinator

Client Service Coordinator

Banfield Pet HospitalWebster, TX, US
30+ days ago
Job type
  • Full-time
Job description

Client Service Coordinator Needed For Banfield Pet Hospital In Webster, TX

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities And Tasks

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

Special Working Conditions

  • Ability to work at a computer for long periods of time.
  • Ability to be confident around pets (i.e., dogs, cats, birds, reptiles, etc.)
  • Client needs and work volume may often require more than 40 hours per week to complete essential duties of this job. This position requires special hours including working weekends and evenings.
  • Associate is routinely exposed to a variety of pets that may bite or scratch, and on occasion, exposed to anesthesia, radiation, biological hazards and medication / controlled substances.
  • Experience, Education, And / Or Training

  • High School Diploma or equivalent preferred.
  • Must be at least 18 years old to perform duties involving radiography (x-ray) and exposure to radioactive substances.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.
  • Create a job alert for this search

    Client Service Coordinator • Webster, TX, US

    Related jobs
    • Promoted
    Client Care Coordinator

    Client Care Coordinator

    Angels of Care Pediatric Home HealthHouston, TX, US
    Full-time
    As a Client Care Coordinator, you'll be a key connection point between families and care teams, helping ensure a smooth, supportive experience for both clients and clinicians.This position is ideal...Show moreLast updated: 14 days ago
    • New!
    Services Coordinator

    Services Coordinator

    National Community RenaissanceAngleton, TX, USA
    Full-time
    Quick Apply
    National Community Renaissance (National CORE) is one of the nation's largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Hous...Show moreLast updated: 6 hours ago
    Client Experience + Sales Coordinator

    Client Experience + Sales Coordinator

    Scissors & ScotchHOUSTON, TX, US
    Full-time
    Client Experience & Sales Coordinator.Reception + Lounge + Membership Sales).This role isn’t just about checking people in and making drinks. You’re the first and last impression, and your job is to...Show moreLast updated: 30+ days ago
    • Promoted
    Bilingual Client Service Coordinator

    Bilingual Client Service Coordinator

    HairClubHouston, TX, US
    Full-time
    Bilingual Client Service Coordinator.Job Category : Field- Administrative.Requisition Number : BILIN005812.Make money! Make a Difference! We offer a base salary and a consistent schedule that enables...Show moreLast updated: 30+ days ago
    • Promoted
    Freight Payment Coordinator

    Freight Payment Coordinator

    Trinity IndustriesSpring, TX, US
    Full-time
    RSI Logistics, recently acquired by Trinity Industries Inc.The Freight Payment Coordinator's primary objective is to manage the freight accrual exception process for rail shipments and activity.Man...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Client Relations Coordinator

    Remote Client Relations Coordinator

    TradeJobsWorkforce77060 Houston, TX, US
    Remote
    Full-time
    As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ...Show moreLast updated: 30+ days ago
    Customer Service Coordinator - FT

    Customer Service Coordinator - FT

    Integrated Power ServicesLa Porte, Texas, United States
    Full-time
    Quick Apply
    We value individuals with a competitive spirit and a relentless drive to succeed in the highest echelons of the industry. Our ideal candidate and teammate thrive in a fast-paced environment, consist...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Analyst III

    Client Service Analyst III

    Western Alliance BancorporationHouston, TX, US
    Full-time
    As a Trust Associate III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that ar...Show moreLast updated: 29 days ago
    • Promoted
    Client Services Associate

    Client Services Associate

    TradeJobsWorkforce77051 Houston, TX, US
    Full-time
    As a Client Services Associate, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to provide...Show moreLast updated: 30+ days ago
    • Promoted
    CATALYST TRAINING CENTER COORDINATOR

    CATALYST TRAINING CENTER COORDINATOR

    RapportSpring, TX, US
    Full-time
    Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management.Distinct from recruitm...Show moreLast updated: 3 days ago
    Client Services Specialist

    Client Services Specialist

    Euronet Worldwide, Inc.Spring, TX, US
    Full-time
    Quick Apply
    Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cas...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Supervisor?

    Client Service Supervisor?

    Senior Psych CareHouston, TX, US
    Full-time
    The Referral & Support Services Team Lead, under the direction of the Revenue Cycle Manager, is responsible for leading and supporting the day-to-day operations of the referral and support services...Show moreLast updated: 10 days ago
    • Promoted
    Services Order Fulfillment Coordinator

    Services Order Fulfillment Coordinator

    Axelon Services CorporationHouston, TX, US
    Temporary
    Services Order Fulfillment Coordinator.Houston, TX 12 Month Contract Pay Range - 22 - 24 / hr, W 2 The Services Order Fulfillment Coordinator is the first point of contact for all customer inquiries ...Show moreLast updated: 30+ days ago
    • Promoted
    Service Coordinator

    Service Coordinator

    KoneHouston, TX, US
    Full-time
    Founded in 1910, KONE is a global leader that provides elevators, escalators, and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throug...Show moreLast updated: 21 days ago
    Bilingual Cash Operations Coordinator

    Bilingual Cash Operations Coordinator

    Euronet Worldwide, Inc.Spring, TX, US
    Full-time
    Quick Apply
    Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide offers a complete suite of ATM management services, from routine maintenance and monitoring cas...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Coordinator

    Patient Access Coordinator

    HangerWebster, TX, US
    Full-time
    With a mantra of Empowering Human Potential, Hanger, Inc.O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service.Ha...Show moreLast updated: 30+ days ago
    • Promoted
    AP Coordinator

    AP Coordinator

    Addison GroupHouston, TX, US
    Full-time
    Benefits : This position is eligible for medical, dental, vision, and 401(k).We are seeking an organized and dependable Accounts Payable (AP) Coordinator to join our fast-paced, high-volume accounti...Show moreLast updated: 1 day ago
    • Promoted
    Coordinator

    Coordinator

    Baylor College of MedicineHouston, TX, US
    Full-time
    Coordinator, Patient Accounts Receivable.Patient Business Services is seeking a Coordinator, Patient Accounts Receivable to expedite and maximize payment of insurance medical claims by contacting i...Show moreLast updated: 26 days ago