Host

Job Description

Job Description

Company Overview

Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, theres one ingredient thats always constant a smile. Weve seen millions of smiles over the years in our restaurants and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one. This is just one of the many fun and exciting changes you can expect from IHOP. Because we know the shortest distance between two people is a smile.

Job Summary

Responsibilities

• Develop and maintain professional functional working relationships with IHOP Team Members and guests.
• Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.
• Rotate station seating to ensure the quality of guest service.
• May handle guest complaints, inquire about the quality of the dining experience, thank guests, and invite them to return.
• Answer the telephone, take messages, and take and complete all To Go orders.
• Handle cash in an accurate and responsible manner.
• Take register readings, make interim cash reports, count cash register receipts, and make frequent cash drops according to Company cashcontrol policies.
• Maintain a waiting list as necessary.
• Check restrooms every 30 minutes to ensure proper stock levels and cleanliness.
• Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave as following IHOP SOP.
• Perform cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per IHOP SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.

Qualifications

Benefits / Perks