Revenue Audit Supervisor

Revenue Audit Supervisor

The Revenue Audit Supervisor oversees the daily audit functions of Gilleys revenue, ensuring accurate reporting, compliance, and operational transparency.

Essential Job Functions :

Supervise and coordinate the revenue audit team to ensure timely and accurate financial reporting.

Review daily financial reports and gaming revenue for discrepancies or irregularities.

Ensure compliance with company policies and gaming regulations.

Develop and implement audit procedures to improve accuracy and efficiency.

Prepare audit reports for management and regulatory agencies.

Collaborate with accounting and finance departments to reconcile discrepancies.

Investigate and resolve any issues related to revenue discrepancies.

Assist with external audits and maintain audit documentation.

Must be able to deal with high volume customer interactions and be consistently outgoing, upbeat and cheerful.

Builds guest relations throughout every shift by talking with customers and making them feel welcome, comfortable, and inviting them back.

Observes all activity within assigned area offering assistance to all guests.

Observes activity and reports anything that is out of the ordinary.

Capable of handling routine customer complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of management personnel; effort is given to resolve all situations in a manner that maintains positive guest relationships.

Ensures all guests are kept in play by providing friendly and helpful service at all interactions.

Utilizes open body language, politely speaks with and assists guests as needed.

Assists in maintaining a spotless facility by disposing of any cups, glasses or bottles left by guests.

Maintains monetary and paperwork accuracy and efficiency within department / property standards.

Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same.

Empowered to resolve guest disputes quickly and efficiently up to a pre-determined amount. Otherwise, ensuring a manager is notified immediately to resolve the situation.

Crosstrain in other departments.

Other duties as assigned.

Experience and Qualifications :

Must be at least 18 years of age or older and have the ability to obtain and retain a KRGC Gaming License.

Bachelors degree in Accounting, Finance, or related field.

Previous experience in audit or accounting, with a focus on casino revenue or gaming operations.

Strong knowledge of accounting principles and audit procedures.

Ability to analyze financial data and identify discrepancies.

Familiarity with casino management and point-of-sale systems.

Strong organizational and time-management skills.