Collision Customer Service Representative- Rivertown Toyota Collision CenterGroup 1 Automotive • Midland, GA, US

Collision Customer Service Representative- Rivertown Toyota Collision Center

Group 1 Automotive • Midland, GA, US

13 days ago

Job type

Full-time

Job description

Collision Customer Service Representative

Rivertown Toyota Collision is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Collision Customer Service Representative to our team.

Group 1 is a Fortune 250 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

In addition to competitive pay, we offer our associates the following benefits :

Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities

Responsibilities

Customer Interaction : Greeting customers, answering incoming phone calls and assisting customers with inquiries, ensuring a positive and professional experience.

Vehicle Check-in : Greet customers as they arrive, check in their vehicles for collision services, and record all necessary information.

Documentation : Take detailed photos of vehicles upon arrival to document their condition for collision repair records.

Status Updates : Provide customers with timely updates on the progress of their vehicle repairs, addressing any questions or concerns they may have.

Qualifications

Proficient at operating a personal computer including Microsoft Office : E-mail, Excel and Word.

Ability to work independently and be self-motivated.

Great attitude with high-energy personality.

Excellent customer service skills.

Professional appearance and work ethic.

Strong attention to detail.

Ability to work well in a process driven environment.

Outstanding communication skills, both verbal and written.

High school diploma or equivalent.

Valid driver license in the state that you will work and a good driving record.

All applicants must pass pre-employment testing to include : background checks, MVR, and drug testing in order to qualify for employment

Group 1 Automotive is an Equal Employment Opportunity employer.

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Customer Service Representative • Midland, GA, US

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