Security Supervisor

Fair Haven Community Health Care  FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at over 143,000 office visits in 21 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices.

As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do.

The mission of FHCHC is “ To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive .” For 53 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay.

Fair Haven is proud to have a motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients.  We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose                          Reporting to the Manager of Facilities, the Security Supervisor is responsible for managing the security strategies, policies, and procedures to ensure the safety and security of all employees, patients, and facilities .

The Supervisor will follow recognized and required guidelines and best practices for safety and security, including reporting and investigating incidents and accidents.

Duties and responsibilities The Security Supervisor will be responsible for overseeing the day-to-day operations of the contracted security team, managing security systems, on-site parking and coordinating with local law enforcement and various owners of site properties.

Additionally, the Security Supervisor ensures compliance with all local, state, and federal regulations, including OSHA, to foster a safe and secure working environment.

Typical tasks include but are not limited to :

• Lead, mentor, and manage the security team, including working with the contracted security firm to manage contracts, select train and schedule guards.
• Ensure security personnel adhere to company policies, procedures, and safety protocols.
• Develop, implement, and update security policies, procedures, and protocols.
• Oversee the monitoring of security systems, including surveillance cameras, alarm systems, and access controls.
• Provide enforcement of parking assignments at all locations Respond to and manage security incidents, including emergencies, theft, and other safety concerns.
• Coordinate with local law enforcement and emergency services as assigned.
• Maintain accurate records of security incidents, investigations, and resolutions.
• Provide ongoing training for security personnel on best practices, emergency response, and regulatory compliance.
• Ensure all staff are trained on security protocols and understand their role in maintaining a secure environment.
• Communicate regularly with management to provide updates on security operations and any issues that arise.
• Act as the primary point of contact for security-related concerns or incidents.
• Develop and manage the security department budget, including staffing, equipment, and other resources.
• Routinely round at all FHCHC sites to ensure facility safety and maintain friendly presence with staff at all sites Submits incident reports to FHCHC’s internal reporting system for all safety and security incidents Attends weekly Safety Huddles Attends monthly Environment of Care meetings Qualifications Bachelor’s degree in related field required.
• A combination of education and experience may be substituted for the degree requirement.
• The successful applicant will have a minimum of three (3) years of related experience in patient safety and security, preferably in an ambulatory care or FQHC setting.
• Applicants with a background in emergency management and / or a related field of academic study preferred.

Direct Reports Security Guards               American with Disabilities Requirements :