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General Manager, Mortgage

General Manager, Mortgage

MesaSan Francisco, CA, United States
3 days ago
Job type
  • Full-time
Job description

Overview

Mesa is the first homeowner membership platform - combining credit cards, mortgages, and rewards to make homeownership more affordable and rewarding. Mesa Mortgage and Mesa Homeowners Card provide value back for every dollar spent on homeownership. Mesa is bringing credit card-style benefits and rewards to every financial product for homeowners.

The Role

We’re looking for a General Manager, Mortgage to lead Mesa’s mortgage business end-to-end. You’ll own the P&L, set the strategic direction, and oversee every aspect of the operation — from origination and fulfillment to partnerships, pricing, and more.

You’ll work cross-functionally with product, engineering, operations, compliance, and growth to build a best-in-class digital mortgage experience that’s faster, simpler, and more rewarding for homeowners.

This is a senior leadership role that sits at the intersection of fintech, credit, and homeownership.

How you’ll make an impact

  • Own the full P&L for Mesa’s mortgage business, including volume, margins, loss rates, and growth targets
  • Define and execute the strategic roadmap for purchase, refinance, and HELOC products
  • Lead mortgage operations — underwriting, processing, closing, and secondary market delivery
  • Oversee credit, risk, pricing, and compliance policies across federal and state regulations
  • Partner with product and engineering to build technology that automates decisioning, improves member experience, and reduces cost per loan
  • Develop and execute marketing and acquisition strategies to drive mortgage volume and retention
  • Build and manage strategic partnerships with lenders, servicers, and capital markets partners
  • Hire, mentor, and grow a world-class team across operations, credit, and growth
  • Use data to drive performance management, forecasting, and investor reporting
  • Continuously optimize operational efficiency, turnaround time, and customer satisfaction

What We’re Looking For

  • 10+ years of experience in mortgage, lending, or consumer finance; 5+ years in senior leadership
  • Deep expertise across mortgage origination, underwriting, and compliance
  • Proven experience owning a P&L and scaling a high-volume or technology-driven mortgage business
  • Analytical mindset — strong modeling, data analysis, and decision-making skills
  • Experience collaborating with product and engineering teams in a fintech or digital lending environment
  • Exceptional communication and leadership skills; ability to influence at all levels
  • Passion for innovation in homeownership and improving consumer outcomes
  • Competitive compensation, including meaningful equity
  • Best in class health, dental, and vision insurance
  • 401(k) plan
  • Unlimited vacation policy
  • Location : This is a hybrid role, requiring four days per week in one of our offices in San Francisco, CA; New York, NY; Austin, TX

    To Apply : Principals only. No recruiters.

    Equal Opportunity

    Mesa is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.

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    Mortgage Manager • San Francisco, CA, United States