ACA Customer Success Manager

Job Description

Job Description

At Selerix, we are dedicated to providing exceptional service and support to our clients. We believe that great service is the key to building lasting relationships, and we are looking for a passionate, proactive ACA Customer Success Manager to join our team. This role is vital in ensuring that our clients receive the highest level of service and support throughout their journey with us.

Benefits :

• Medical, Dental and Vision insurance
• 4 weeks paid time off (PTO)
• 9 paid Holidays
• 401k (with match)- Basic Life - Long Term Disability (LTD)

Location : Positions available in Columbia, South Carolina, and Metairie, Louisiana. Includes minimal travel

Reports to : Director of ACA Services

ACA Customer Success Manager Role Summary :

Responsible for the various stages of the Selerix ACA process for IRS filing and employer reporting requirements. This position is the primary liaison between the employer and Selerix for ACA reporting. Works in conjunction with internal and external partners to provide end-to-end ACA service to our client base. This position provides superior customer service and maintains a working knowledge on existing / new laws or regulations regarding ACA. The position manages and maintains a case load of 75+ unique EINs.

ACA Customer Success Manager Requirements :

Characteristics :

ACA Customer Success Manager Responsibilities :

Working Conditions :

We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.