General Manager - Gahan House Riverside

At Murphy Hospitality Group, we pride ourselves on anexceptionally high standard of quality service and products. It takes the bestpeople to reach this higher standard of excellence. We believe in extensivetraining and providing our people with an excellent benefits program,competitive wages and professional development opportunities. At MHG it's allabout the people!

Gahan House Riverside

At the Gahan House, we believe in great beer, great food, and providing the highest level of service through our genuine hospitality. We aim to elevate the brew-pub experience for every guest by using fresh local ingredients in both our handcrafted beers and delicious food. The 'Gahan Experience' is a memorable one and that's because of our people, beer and food.

As General Manager, You Will

The General Manager oversees all aspects of restaurantoperations, including front of house and back of house. The General Manager leadsand collaborates with the entire team and fosters a culture that is safe,inclusive and fun! The General Manageris laser focused on ensuring the guests have a memorable experience that onlyGahan House can provide.

The Duties

• Execute the financial, marketing, and human resource strategies that ensure the successful operation of the restaurant
• Accountable for restaurant financials (e.g. labour costs, cost of goods sold and costing team schedules)
• Communicate the Gahan House vision to all team members, reinforce MHG core values and lead by example
• Work with HR team to execute hiring strategy, ensuring restaurant is staffed appropriately
• Oversee training plans, ensuring all staff have the required knowledge and skill to perform their roles and that MHG's standards and operating procedures are met
• Lead, mentor and positively coach employees to achieve their career goals and restaurant goals and objectives
• Work with the Assistant General Manager to plan and execute private events and reservations
• Promote and market the restaurant - get involved in the community! (e.g. attend off-site events, volunteer events, community events and fundraisers, etc.)
• Provide leadership and a passion for excellence regarding food, beverage and menu development
• Build and maintain authentic relationships with guests and team members; handle high level requests and complaints as required
• Provide conflict resolution and problem-solving techniques as required
• Jump in to assist the team on the floor in any front of house duties as required
• Lead weekly Management meetings communicating all financial, operational, marketing and HR related strategies
• Communicate and collaborate with all internal MHG functions and departments; work closely with Head Office on MHG initiatives

Who You Are

What You Bring

What We Offer

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