Patient Care Specialist

Patient Care Specialist

Sentara Medical Group is seeking to hire an individual to join our team as a Patient Care Specialist.

Position Location : Williamsburg, VA

Position Status : Full-time, Days

Standard Working Hours : Monday-Friday, 7 : 45am - 5 : 15pm

Provides non-clinical support within the clinic / practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems.

Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes / minutes / files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling / routing of incoming requests and difficult problems.

Education :

• High School Diploma or Equivalent

Experience :

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!

Keywords : Healthcare, Medical Secretary, Administrative Assistant, Front Desk Reception, Patient Care Specialist

Benefits : Caring For Your Family and Your Career

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states : Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.