Seasonal Member Service AssociateVirtualVocations • Raleigh, North Carolina, United States
Seasonal Member Service Associate
VirtualVocations • Raleigh, North Carolina, United States
2 days ago
Job type
- Full-time
Job description
A company is looking for Member Service Associates to assist members with inquiries and issues.
Key Responsibilities
Deliver exceptional customer service by accurately responding to inquiries and resolving issues promptly
Provide navigational support for health insurance processes and online systems to members
Support healthcare providers, insurance agents, and brokers with a customer-focused approach
Required Qualifications
High school diploma or equivalent
Minimum of 1 year of call center or clerical customer service experience
Proficient in Microsoft Windows with strong computer and keyboarding skills
Advanced data entry accuracy and speed
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
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Seasonal Associate • Raleigh, North Carolina, United States
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