The Housekeeping Inspector at Embassy Suites by Hilton Jacksonville Baymeadows is responsible for ensuring the cleanliness, order, and overall appearance of the hotel's guest rooms and public areas meet the brand's standards and expectations. The ideal candidate will have strong attention to detail, excellent communication skills, and a passion for providing exceptional customer service.
Benefits
Responsibilities
• Conduct daily inspections of guest rooms and public areas to ensure cleanliness, maintenance, and adherence to brand standards
• Train, supervise, and provide feedback to housekeeping staff to ensure efficient and high-quality service
• Oversee and assist with daily housekeeping projects assigned by the Director of Housekeeping
• Coordinate with other departments to fulfill guest requests and resolve any issues or complaints
• Maintain inventory of supplies and equipment and request replacements when necessary
• Ensure all safety protocols are followed by housekeeping staff
• Communicate any maintenance or repair needs to appropriate departments
• Provide exceptional customer service to guests and respond to any inquiries or concerns in a timely and professional manner
Qualifications
• High school diploma or equivalent
• At least 2 years of experience in a housekeeping supervisor role
• Knowledge of housekeeping procedures and equipment
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Flexible schedule, including availability to work weekends and holidays
• Must be able to stand, walk, and lift up to 50 pounds
EEOC Statement
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Housekeeping Inspector • Jacksonville, FL, US
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