Business Development Manager

Since 1986, Biocair has established a global reputation as a leading GDP logistics specialist within the pharmaceutical, biotechnology and life sciences sectors. Biocair has built up a unique, client-centric approach by employing scientists in front-line logistics positions and assembling a team of best-in-class industry experts in quality, cold chain and regulatory compliance. Biocair focuses on providing the most comprehensive time-sensitive and temperature-controlled logistics services available whilst delivering flexible, tailored, cost-effective solutions to all its clients. It is committed to delivering complete end-to-end logistics solutions through its 24 / 7 operation and global network spanning across Europe, Africa, Asia and the Americas.

Discover More About Biocair

The Business Development Manager (BDM) role at Biocair is critical in its contribution to the achievement of Biocair’s revenue and gross profit targets by building new revenue through developing new customers and adding to our existing customer base, alongside selling our new and existing services to the BioPharma industry as a whole.

As a BDM at Biocair, you will manage the relationship with new and existing clients with Biocair as a supplier, by planned regular periodic face-to-face contact. Promote and execute the companies agreed sales and marketing strategy and capitalize on opportunities to develop new revenue streams from existing customers by working in close collaboration with the Sales & Marketing teams.

Responsibilities will include :

• Contributing to the Biocair marketing strategy and assisting in the production of sales revenue targets for each assigned client per financial year based on the knowledge of client trading patterns and potential developments.
• Contributing, to Executive Leadership Team (ELT) where applicable, on pricing strategy and discount levels in order to win additional business or protect revenue levels (within the existing customer base).
• Increasing revenue generation by building a new customer base and proactively operating within the Sales & Marketing strategy in order to achieve sales revenue targets as agreed by the ELT).
• Assisting in the creation of new pricing tenders, RFI / RFPs or service agreements if applicable.
• Working closely with the Customer Service teams to identify opportunities to identify / increase potential revenue streams from the existing customer-trading base by presenting the benefits of new product developments and communicating any areas of competitive activity / initiatives to Sales & Marketing department and Operations.
• Maintaining contact with allocated clients to identify any issues or service failures that could be a threat to maintaining current revenue levels whilst taking ownership of issues through to resolution with full corrective and preventative actions for any issue, with the assistance of the appropriate team members within Biocair.
• Contacting all clients, and potential clients, as per the agreed contact plan in order to discuss issues / opportunities and to obtain referrals and introductions.
• Attending exhibitions, industry seminars, events and networking opportunities as required.
• Tracking actual revenue versus target, for each customer, following up where necessary with client base to gain knowledge about what is influencing performance versus budget, and applying in conjunction with Operations / Finance corrective action.

Our company values matter, and guide all that we do each day. The successful candidate will be expected to operate in line with them as we strive to be the provider of choice for specialist logistics solutions to the global scientific community; based on the highest levels of care , expertise and precision ; enabling our customers to retain absolute focus on research and development.

In addition, you will demonstrate these key competencies :

In return we offer : .

Please note this is a full time role, 40 hours per week, Monday to Friday 08 : 30 to 17 : 30. This is a field based role but  we would like the ideal candidate to be located in the Raleigh, Durham area but will consider applications from further afield.

Biocair provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All offered candidates are subject to pre-employment screening which includes a denied party background check and an E-Verify work authorization checks.

Please be aware that we are NOT inviting recruitment agencies to submit candidates for this role and as such any approaches will be rejected. Thank you for your understanding.

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