JOB TITLE : Conference Sales Manager – CONVENTION SALES DEPARTMENT
The Greater Miami Convention & Visitors Bureau (GMCVB) is seeking an experienced Conference Sales Manager to join our Convention Sales department.
JOB SUMMARY :
This pivotal role will be responsible for generating and following up on sales leads in a specified territory or market segment, to book room nights in GMCVB partner hotels and Miami Beach convention center. Promotes Miami as a premier meeting and conventions destination.
RESPONSIBILITIES :
- Follows-up on leads generated by marketing activities; telephones or visits potential customers to discuss needs and provide presentations.
- Develop referrals and make contacts with other potential candidates in assigned territory.
- Responsible to meet and exceed assigned target goals from specific market.
- Ensure contacts receive marketing literature; answers any questions and obtain any further information necessary for customers, to book business.
- Assist customers with obtaining price quotes and provides appropriate follow-up.
- Reviews any questions or concerns with the supervisors.
- Follow-up with customers after meeting or conference to assure customer satisfaction.
- Submits activity reports to supervisor.
- Provides briefings on sales activities, problems, etc., to the supervisor as necessary or as requested.
- Ensures that sales leads, bookings, client traces and sales activity are properly logged in CRM database.
- Solicits and secures hotel and convention center lead through telemarketing and written correspondence.
- Produces sales leads, bookings, lost business transmittals and pre / post trip reports.
- Conducts organized site inspection visits including venue reviews.
- Organizes sales trips / blitzes with creative themes; producing mailing, solicitation list, followed up with reports and expenses.
- Attends local industry meetings, trade shows, familiarization trips, luncheons, etc.
- Coordinate and develop proposals.
- Make presentations to organizations promoting Greater Miami and Miami Beach.
- Plan and execute sales missions.
- Leads FAMS throughout the year as well as manages industry trade shows.
- Assist in managing a departmental budget.
QUALIFICATIONS :
Education : College graduate or equivalent.Experience : At least five years’ hotel sales, destination sales, or related sales experience.Sales & Business Development – Strong ability to generate leads, prospect new clients, and close sales.Market Segmentation & Territory Management – Experience targeting specific industries, associations, or corporate groups to drive business.Event Planning & Logistics – Understanding of hotel room blocks.Destination Marketing & Promotion – Ability to effectively sell Miami as a premier meeting and conventions destination.Relationship Building – Strong networking skills to engage with meeting planners, corporate executives, and event organizers.Contract Negotiation – Proficiency in negotiating contracts with clients, hotels, and venues.CRM & Reporting – Experience with customer relationship management (CRM) software, preferably Salesforce, Simpleview, or similar .Communication & Presentation Skills – Ability to deliver compelling sales pitches, presentations, and proposals.Travel & Industry Engagement – Willingness to travel for tradeshows, industry events, and client meetings .Success in this position requires interpersonal skills for frequent interaction with customers.Knowledge of Microsoft Word, Outlook or comparable software programs.BENEFITS :
We offer a comprehensive benefits package including :
HealthDentalVisionLTDLife InsuranceEAPPaid ParkingSick daysVacation days13 HolidaysLearning & Development401KRetirement PlanABOUT US :
The Greater Miami Convention & Visitors Bureau is the official, accredited destination sales and marketing organization for Greater Miami and Miami Beach. A global leisure and business destination that delivers culturally rich, diverse, and innovative experiences inspiring boundless passion in visitors and residents alike.
Learn more about us on our website :
MISSION :
To Generate travel demand to Greater Miami and Miami Beach, to maximize economic impact to our community, ensure industry resiliency, and elevate the resident quality of life.
HOW TO APPLY :
Send Resume & Salary Expectations to : employment@GMCVB.com
NO PHONE CALLS PLEASE