Talent.com
Front Desk Agent

Front Desk Agent

Island Hospitality ManagementSpringfield, VA, US
30+ days ago
Job type
  • Full-time
Job description

Front Desk Agent

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.

This position may require flexible scheduling availability.

Job Requirements :

  • Check-in / Check-out hotel guests
  • Process all payments according to established hotel requirements
  • Provide information and assistance to all guests and vendors
  • Prepares all necessary reports during each shift for the management team

Job Qualifications :

  • Highly motivated team player with strong initiative and desire for achievement
  • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
  • Ability to work well in stressful situations
  • Readily available and approachable for all guests while providing excellent guest service
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

    Training :

    Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

    Team Member Wellness Program : How We Thank You For All You Bring To The Team

    Rewarding Benefits Package :

  • Healthcare including Medical, Dental, and Vision Insurance
  • HSA & FSA plans available!
  • Dependent care FSA
  • Identity Theft Protection Insurance Commuter benefits including transit & parking
  • Pet Insurance
  • PTO and Payroll Incentives for Annual Wellness Exams
  • Employee Assistance Program
  • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
  • Paid Sick and Vacation Time
  • Family Leave
  • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
  • Rewarding Hard Work :

  • Incentive based bonus program
  • Free room nights at our hotels and employee discounts within your hotel brand
  • Discounts for friends and family within your hotel brand
  • Team Member recognition and bonus
  • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
  • Career Growth through our in-house training program with a path personalized to your desired goals
  • Referral bonus program to ANY of our locations
  • Equal Opportunity Employer

    Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

    Create a job alert for this search

    Front Desk Agent • Springfield, VA, US

    Related jobs
    • Promoted
    Job Front Desk Agent

    Job Front Desk Agent

    Highgate HotelsGaithersburg, MD, US
    Full-time
    Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.New York, Boston, Miami, San F...Show moreLast updated: 30+ days ago
    Front Desk Associate

    Front Desk Associate

    OTO DevelopmentBethesda, Maryland, United States, 20814
    Full-time
    Weekends - Fridays and Saturdays.We are pleased to announce a wonderful opportunity for a.What will you be doing most days?. Assist guests in the check-in and check-out procedure, as well as, throug...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    DHS BrandWashington, DC, US
    Full-time
    Join the team at Cambria Hotel Washington D.Navy Yard Riverfront! Cambria Hotel Washington D.Navy Yard Riverfront, a modern business and lifestyle hotel located on the vibrant Navy Yard Riverfront....Show moreLast updated: 30+ days ago
    Front Desk Agent

    Front Desk Agent

    Riggs Washington DCUSA, District of Columbia, Washington
    Full-time
    Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playfu...Show moreLast updated: 25 days ago
    Extended Stay America Chantilly - Dulles - Front Desk Agent

    Extended Stay America Chantilly - Dulles - Front Desk Agent

    Aimbridge HospitalityChantilly, Virginia, United States, 20151
    Full-time
    Join Our Team as a Front Desk Agent! .The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting sta...Show moreLast updated: 17 days ago
    Booking Agent

    Booking Agent

    RemotetravelcareersArlington, Virginia, United States
    Remote
    Full-time +1
    You’ll provide excellent service, confirm details, and assist clients with any booking questions—all online.Assist customers with booking flights, hotels, and transportation.Provide clear and frien...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Front Desk Associate

    Hotel Front Desk Associate

    TradeJobsWorkforce20598 Alexandria, VA, US
    Full-time
    Bring your skills to our team as a Hotel Front Desk Associate, where you will handle orders, shipments, and basic inventory checks, provide friendly assistance to customers and team members, and wo...Show moreLast updated: 30+ days ago
    Rumble Boxing Front Desk Associate (Falls Church)

    Rumble Boxing Front Desk Associate (Falls Church)

    Rumble Boxing NOVAFalls Church, VA, US
    Full-time
    Quick Apply
    Excellent sales, communication, and customer service skills required Must have genuine hospitality and passion for people Goal-oriented with an ability to achieve sales in memberships and retail Ab...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent

    Front Desk Agent

    The Fairmont HotelWashington, DC, United States
    Full-time
    If creating memories and being part of an exceptional guest experience appeals to you, you may be interested in joining the outstanding team of hospitality professionals at the Fairmont Washington,...Show moreLast updated: 19 days ago
    Candlewood Suites Washington Dulles Sterling - Front Desk Agent

    Candlewood Suites Washington Dulles Sterling - Front Desk Agent

    Aimbridge HospitalitySterling, Virginia, United States, 20164
    Full-time
    Candlewood Suites Washington Dulles Sterling - Front Desk Agent.Join Our Team as a Front Desk Agent!.The Front Desk Agent is the shining star of our guest experience, mastering the art of customer ...Show moreLast updated: 1 day ago
    Front Desk Agent

    Front Desk Agent

    Charlestowne HotelsWashington, DC, US
    Full-time
    Quick Apply
    We are seeking a friendly and detail-oriented Front Desk Agent to join our team at Hotel Nell.As the first point of contact for our guests, you will play a crucial role in creating a welcoming and ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent- Crowne Plaza College Park

    Front Desk Agent- Crowne Plaza College Park

    Remington HospitalityGreenbelt, MD, US
    Full-time
    Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accur...Show moreLast updated: 30+ days ago
    • Promoted
    Front Office Agent

    Front Office Agent

    Pendry Park CityWashington, DC, US
    Full-time
    The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional...Show moreLast updated: 2 days ago
    Front Desk Supervisor

    Front Desk Supervisor

    Crestline Hotels and ResortsHerndon, Virginia, United States, 20171
    Full-time
    The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by regi...Show moreLast updated: 30+ days ago
    • Promoted
    Help Desk Agent (Hourly)

    Help Desk Agent (Hourly)

    Maryland StaffingGaithersburg, MD, US
    Full-time
    Westat is seeking Help Desk Agents who will be responsible for answering live phone calls, responding to voicemails, emails, and live chats, and following up on unresolved issues in a timely manner...Show moreLast updated: 23 hours ago
    • Promoted
    Help Desk Agent (Hourly)

    Help Desk Agent (Hourly)

    WestatGaithersburg, MD, United States
    Full-time
    Westat is seeking Help Desk Agents who will be responsible for answering live phone calls, responding to voicemails, emails, and live chats, and following up on unresolved issues in a timely manner...Show moreLast updated: 3 days ago
    • Promoted
    Front Desk Membership Specialist

    Front Desk Membership Specialist

    ISSAWoodbridge, VA, US
    Full-time
    Front Desk Membership Specialist.The Front Desk Membership Specialist will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during thei...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Agent

    Guest Services Agent

    Maryland StaffingOxon Hill, MD, US
    Part-time
    Additional Information After 6 Month Pay : $24.Job Number 25185651 Job Category Rooms & Guest Services Operations Location Gaylord National Resort & Convention Center, 201 Waterfront Street, Nationa...Show moreLast updated: 23 hours ago