Talent.com
FLEX Senior Event Manager
FLEX Senior Event ManagerMaryland Staffing • Bethesda, MD, US
FLEX Senior Event Manager

FLEX Senior Event Manager

Maryland Staffing • Bethesda, MD, US
4 days ago
Job type
  • Full-time
Job description

Event Management Coordinator

Prepares all event documentation and coordinates with sales, property departments, and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his / her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his / her experience.

Candidate Profile

Education and Experience :

  • High school diploma or GED; 2 years experience in the event management or related professional area.
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Core Work Activities

  • Executing Event Operations
  • Solve problems and / or suggest alternatives to previous arrangements if necessary.
  • Leads pre-event and post-event meetings for assigned groups.
  • Identifies operational challenges associated with his / her group and works with the property staff and customer to solve these challenges and / or develop alternative solutions.
  • Manages customer budgets to maximize revenue and meet customer needs.
  • Oversees his / her customer experiences from file turnover through the post-event phase until turnover back to sales.
  • Conducts pre- and post-event meetings as required to review / communicate group needs and feedback.
  • Manages group room blocks and meeting space for assigned groups.
  • Adheres to all standards, policies, and procedures.
  • Celebrates successes and publicly recognizes the contributions of team members.
  • Executing the Sales and Marketing Strategy
  • Up-sells products and services throughout the event process.
  • Participates in customer site inspections and assists with the sales process when necessary.
  • Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
  • Managing Profitability
  • Manages revenue and profitability associated with events.
  • Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his / her groups.
  • Reviews billing and payments with clients.
  • Providing Exceptional Customer Service
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.
  • Makes presence known to customer at all times during entire event process.
  • Follows up with customer post-event.
  • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
  • Strives to improve service performance.
  • Sets a positive example for guest relations.
  • Reviews comment cards and guest satisfaction results with associates.
  • Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
  • At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

    All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

    Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave.

    Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually.

    Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

    Marriott International is the world's largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Create a job alert for this search

    Event Manager • Bethesda, MD, US

    Related jobs
    FLEX Senior Manager, New Brands, Revenue

    FLEX Senior Manager, New Brands, Revenue

    Marriott International • Bethesda, MD, US
    Temporary
    Senior Manager, New Brands, Revenue.The Senior Manager, New Brands, Revenue is responsible for assisting the Sr.Director, New Brands with the successful integration of emerging brands into Marriott...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager - Returns Center - Upper Marlboro, MD

    Operations Manager - Returns Center - Upper Marlboro, MD

    Target • Upper Marlboro, MD, US
    Full-time
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Show more
    Last updated: 16 hours ago • Promoted • New!
    Sr Capture Manager - MPO pursuits

    Sr Capture Manager - MPO pursuits

    Leidos Inc • Columbia, MD, United States
    Full-time
    The Leidos Digital Modernization Sector is seeking an accomplished Senior Capture Manager to drive business growth within the Intelligence Community, with a primary focus on the Maryland Procuremen...Show more
    Last updated: 16 days ago • Promoted
    FLEX Senior Manager, Guest Room Technology and Public Space TV Products

    FLEX Senior Manager, Guest Room Technology and Public Space TV Products

    Marriott International • Bethesda, MD, US
    Full-time
    Senior Manager Product Discovery & Strategy.Marriott is seeking a dynamic Senior Manager to lead discovery and strategy for emerging technologies in the guest experience space.This role will focus...Show more
    Last updated: 30+ days ago • Promoted
    Associate Event and Retail Manager

    Associate Event and Retail Manager

    Renewal by Andersen • Jessup, MD, United States
    Full-time
    Renewal by Andersen is a pioneer in the window and door industry, and innovation is a huge part of who we are.Renewal by Andersen Signature Service combines the perfect combination of the best peop...Show more
    Last updated: 30+ days ago • Promoted
    Director of Advancement Events

    Director of Advancement Events

    George Mason University • Fairfax, VA, United States
    Full-time
    Director of Advancement Events .Administrative or Professional Faculty .Advancement and Alumni Relations.Administrative or Professional Faculty. Not eligible for visa sponsorship.Salary commensurate...Show more
    Last updated: 11 days ago • Promoted
    Operations Manager

    Operations Manager

    Event Strategies, Inc. • Alexandria, VA, United States
    Full-time
    ESI) is a full service event production company based in Alexandria, VA.ESI is seeking to hire organized and highly motivated Operations Managers full-time to support the administrative operations ...Show more
    Last updated: 26 days ago • Promoted
    FLEX Senior Manager, Brand Marketing, Edition Hotels

    FLEX Senior Manager, Brand Marketing, Edition Hotels

    Maryland Staffing • Bethesda, MD, US
    Full-time
    Senior Manager, Global Brand Marketing EDITION.This role supports the Senior Director, Brand Marketing in leading go-to-market strategies, experiential activations, and campaign development for ED...Show more
    Last updated: 4 days ago • Promoted
    CME Event Manager - $28 / hr-$32 / hr - Alexandria, VA

    CME Event Manager - $28 / hr-$32 / hr - Alexandria, VA

    Beacon Hill • Alexandria, VA, US
    Full-time
    Our client, a medical association, is seeking a CME Program & Event Manager to support their team in Alexandria, VA for approximately 2-3 months!. Provide faculty / speaker support services and coordi...Show more
    Last updated: 18 days ago • Promoted
    Event Planning Manager

    Event Planning Manager

    Cooley LLP • Washington, DC, United States
    Full-time
    Cooley is seeking a Event Planning Manager to join the Marketing and Business Development team.The Event Planning Manager will. In addition, the Event Planning Manager will manage and oversee daily ...Show more
    Last updated: 30+ days ago • Promoted
    Manager

    Manager

    American Multi-Cinema, Inc. • Woodbridge, VA, United States
    Full-time
    As a Manager, you'll lead operations and people with purpose-supporting AMC's Mission while bringing our Values to life.You'll drive results through coaching, communication, and ownership, and help...Show more
    Last updated: 8 days ago • Promoted
    Senior Director Business Development

    Senior Director Business Development

    Leonardo DRS • Germantown, MD, United States
    Full-time
    DRS RADA Technologies, a subsidiary of Leonardo DRS, is focused on proprietary radar solutions and legacy avionics systems supporting the defense industry globally. The company is a global pioneer o...Show more
    Last updated: 1 day ago • Promoted
    CDS Full Time Event Manager - Product Demonstration

    CDS Full Time Event Manager - Product Demonstration

    Advantage Solutions • Arlington, VA, United States
    Full-time +1
    CDS Full Time Event Manager - Product Demonstration.Primary Posting Location : City.Primary Posting Location : State / Province. Primary Posting Location : Postal Code.Primary Posting Location : Count...Show more
    Last updated: 30+ days ago • Promoted
    Operations Manager Intern (Starting Summer 2026) - Fulfillment Center - Upper Marlboro, MD

    Operations Manager Intern (Starting Summer 2026) - Fulfillment Center - Upper Marlboro, MD

    Target • Upper Marlboro, MD, US
    Part-time
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Show more
    Last updated: 16 hours ago • Promoted • New!
    Manager

    Manager

    WLR Automotive Group, Inc. • Germantown, MD, United States
    Full-time
    The Lube Center is looking for individuals with great customer service and management background to fill our management opportunity. Prior experience working in the automobile repair and service ind...Show more
    Last updated: 26 days ago • Promoted
    Operations Manager Intern (Starting Summer 2026) - Food Distribution Center - Upper Marlboro, MD

    Operations Manager Intern (Starting Summer 2026) - Food Distribution Center - Upper Marlboro, MD

    Target • Upper Marlboro, MD, US
    Part-time
    Pay is based on several factors which vary based on position.These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Tar...Show more
    Last updated: 16 hours ago • Promoted • New!
    Senior OCO Product Manager

    Senior OCO Product Manager

    ARSIEM • Columbia, MD, US
    Full-time
    At ARSIEM Corporation we are committed to fostering a proven and trusted partnership with our government clients.We provide support to multiple agencies across the United States Government.ARS...Show more
    Last updated: 16 days ago • Promoted
    Senior Distribution PSM Manager

    Senior Distribution PSM Manager

    Smithfield Foods • Columbia, MD, United States
    Full-time
    If you are currently employed at Smithfield, please log into Workday and submit your application through the Jobs Hub.A great job-and a great future-awaits you at Smithfield Foods.We are an America...Show more
    Last updated: 19 days ago • Promoted