Lead Patient Access

Lead Patient Access

POSITION SUMMARY / RESPONSIBILITIES

Supervises shift operations and productivity. Assures appropriate staffing needs on a daily basis. Promotes team environment. Oversees the daily functions for Admissions and Registration, Financial Counseling and Bed Control. Ensures that admissions and discharges are accurate and timely. Maintains strict confidentiality of patient records. Provides excellent customer service and adheres to the standards and behaviors of University Health.

EDUCATION / EXPERIENCE

High school diploma, GED, or equivalent experience required. One year of college study or the completion of a recognized clerical vocational training program with medical terminology is preferred. Two years’ experience in a hospital admitting or business office is preferred. Billing knowledge is preferred. Employee must have knowledge of contract benefits and negotiation of out-of-network benefits. Pre-certification experience is required. Prior supervisory experience is preferred.

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